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Nice inContact Named Key Players in Fast-Growing CCaaS Market

See who else made the list and how big CCaaS is expected to grow.

Avaya, Nice inContact and Microsoft are some of the companies impacted by a pending spike in the CCaaS market. Contact-center-as-a-service sales revenue should top $17.1 billion by 2030; that’s a compound annual growth rate (CAGR) of more than 18%. These are the findings from a new report by Grand View Research.

Read more on ChannelFutures.com.

About Avaya

Avaya is an enterprise software leader that helps the world’s largest organizations and government agencies forge unbreakable connections.

Learn more at https://www.avaya.com.