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Aragon says Avaya's key strengths include expertise in large deployments and cloud migration for its installed base, native AI expertise and an AI partner network, and an extensive partner network and ecosystem.
Aragon Research releases its fourth Aragon Research Globe™ for Intelligent Contact Centers, and for the fourth consecutive year, Avaya is positioned as a leader.
In this report, Aragon Research reviews key trends and predicts:
Aragon states that Avaya supports a multi-cloud application ecosystem, where a variety of offerings are provided across Avaya's own portfolio and partner platforms. Avaya has one of the largest contact centers installation bases, offering premise, hybrid and cloud solutions.
See how you can innovate your contact center, without disruption. Download the report now.
The Aragon Research Globe™ for the Intelligent Contact Center, 2022
You can access the research anytime you want from the link below.
Report video overview
Check out Avaya Experience Platform ratings from independent review site TrustRadius.