Securing your call centers: Best practices for cybersecurity protection

All call centers face cybersecurity threats because they handle information like credit card numbers, health records, and personal purchase history. However, call centers that support federal agencies have the added risk of handling highly sensitive information, making them prime targets for cybercriminals. The most common types of cybersecurity threats that put call centers in jeopardy include...

Read more on the Cybersecurity Dive website.