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78 WorkTech Predictions from Industry Experts for 2024
Avaya's Alan Masarek, Omar Javaid, and Josh Mueller are among the experts sharing worktech predictions for 2024. Their predictions include innovating the customer experience to drive differentiation and growth, how AI and ML will improve the customer experience in the contact center, and how CMOs will play an increasingly crucial role in the experiential side of customer interactions.
Read more on SolutionsReview.com.
About Avaya
Avaya is an enterprise software leader that helps the world’s largest organizations and government agencies forge unbreakable connections.
Learn more at https://www.avaya.com.