Newsroom
Sync Your Front and Back Office Teams to Create Better Service Experiences
Companies are racing to implement capabilities that will enhance digital engagement and the end-user experience, but they're failing to address the total experience.
If a customer experience doesn't cross the finish line with front- and back-office synchronization, then their experience is a poor one.
About Avaya
Avaya is an enterprise software leader that helps the world’s largest organizations and government agencies forge unbreakable connections.
Learn more at https://www.avaya.com.