Steve Brock

Steve Brock

Steve has broad industry experience that includes the design, engineering and global deployment of innovative communications solutions. Steve has worked with customers all over the world to solve complex consumer and business communication problems.

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Recent Posts by Steve

Securing Your Customer Experience through Biometric Authentication with Avaya Hybrid Cloud Services

Avaya Services Contact Center

From Efficiency To Empathy: The Role Of Our Humanity In An AI Customer Experience

Contact Center

Optimizing Contact Center Operations: Leveraging AI and Automation for Enhanced Efficiency

Collaboration Contact Center

Integrating Communication Platforms for Marketing

Collaboration

Leveraging Avaya Experience Platform for Superior Customer Insights

Elevated, Engaged, Empowered, and Enhanced: The New AI-Powered Employee Journey Brought to You by Avaya

Contact Center

Optimizing Contact Center Operations: Leveraging AI and Automation for Enhanced Efficiency

Contact Center

Living with AI, Longing for Connection

Contact Center Artificial Intelligence