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    Steve Brock

    Steve Brock

    Marketing Director, Avaya

    Steve is the Marketing Director at Avaya. He has broad industry experience that includes the design, engineering, and global deployment of innovative communications solutions. Steve has worked with customers all over the world to solve complex consumer and business communication problems. 

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    Recent Posts by Steve

    Optimizing Enterprise Communications Operations: Leveraging AI and Automation for Enhanced Efficiency

    Contact Center

    Living with AI, Longing for Connection

    Contact Center AI & Automation

    ChatGPT Has Changed Your Customer Expectations: The Three-Second Rule

    Experience Orchestration Customer Engagement Contact Center AI & Automation Avaya Infinity

    The X Factor for CX: What Gen X Reveals About the Future of AI Customer Experience

    Collaboration Unified Communications Contact Center AI & Automation Customer Experience

    Why Memory & MCP are the Foundation of Modern CX

    Contact Center AI & Automation Avaya Infinity
    Avaya

    Strengthen the customer connections that build business value for your organization. 

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