Natalie Romano

Natalie Romano

Head of Customer and Sales Engineering for the Americas, Avaya

Natalie Romano is the Head of Customer and Sales Engineering for the Americas, driving strategies that help enterprise organizations achieve meaningful business outcomes through experience‑driven evolution. She brings a forward‑looking perspective on how technology, talent, and operational design intersect to accelerate growth and simplify complexity. Natalie and her team excel at aligning technical innovation with customer priorities, guiding executive teams toward solutions that elevate performance and strengthen engagement.