Supplier Code of Conduct

Avaya aligns its global operations with the standards established by the Responsible Business Alliance (RBA) and has formally adopted the RBA framework as the foundation for our Avaya Supplier Code of Conduct. This Code reflects the fundamnetal tenets of responsible manufacturing and ethical business practices recognized as the gold standard across the electronics and technology industries.

This is an evolving document that incorporates the continuous feedback from suppliers, customers, and global stakeholders. By adopting this framework, Avaya ensures its expectations remain consistent with international benchmarks.

Avaya expects all suppliers to operate in full accordance with the Avaya Supplier Code of Conduct, which includes mandatory provisions covering responsible management in the following areas:

Labor

  • Prohibition of Forced Labor
  • Young Workers
  • Working Hours
  • Wages and Benefits
  • Non-Discrimination/Non-Harassment/Humane Treatment
  • Freedom of Association and Collective Bargaining

Health and Safety

  • Occupational Health and Safety
  • Emergency Preparedness
  • Occupational Injury and Illness
  • Industrial Hygiene
  • Physically Demanding Work
  • Machine Safeguarding
  • Sanitation, Food, and Housing
  • Health and Safety Communication

Environment

  • Environmental Permits and Reporting
  • Pollution Prevention and Resource Conservation
  • Hazardous Substances
  • Solid Waste
  • Air Emissions
  • Materials Restrictions
  • Water Management
  • Energy Consumption and Greenhouse Gas Emissions

Ethics

  • Business Integrity
  • No Improper Advantage
  • Disclosure of Information
  • Intellectual Property
  • Fair Business, Advertising and Competition
  • Protection of Identity and Non-Retaliation
  • Responsible Sourcing of Minerals
  • Privacy

Management Systems

  • Company Commitment
  • Management, Accountability, and Responsibility
  • Legal and Customer Requirements
  • Risk Assessment and Management
  • Improvement Objectives
  • Training
  • Communication Worker/Stakeholder Engagement and Access to Remedy
  • Audits and Assessments
  • Corrective Action Process
  • Documentation and Records
  • Supplier Responsibility