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When someone calls 9-1-1, every second counts. Getting a call from a landline or cell phone to the correct Public Safety Answering Point (PSAP) with the right dispatchable location information is relatively straightforward. However, several complexities come into play when that call is placed from a multi-line telephone system (MLTS) used by a business, government, healthcare, or educational facility. Many of these challenges are understood and can be remedied in advance by thoughtful system configuration.
Read more on ChannelBuzz.ca.
Businesses are built by the experiences they provide, and every day, millions of those experiences are delivered by Avaya. Organizations trust Avaya to provide innovative solutions for some of their most important ambitions and challenges, giving them the freedom to engage their customers and employees in ways that deliver the greatest business benefits. Avaya contact center and communications solutions power immersive, personalized, and unforgettable customer experiences that drive business momentum. With the freedom to choose their journey, there’s no limit to the experiences Avaya customers can create. Learn more at https://www.avaya.com.