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ZKast with Karen Hardy of Avaya

Zeus Kerravala, host of ZKast, sits down with Avaya Global Vice President of Products, Karen Hardy. This in-person interview is conducted at the Avaya Experience Center in NYC. Karen and Zeus discuss:

Watch the podcast episode on

About Avaya

Businesses are built by the experiences they provide, and every day, millions of those experiences are delivered by Avaya. Organizations trust Avaya to provide innovative solutions for some of their most important ​ambitions and ​challenges,​ ​giving them the freedom to engage their customers and employees in ways that deliver the greatest business benefits. Avaya contact center and communications solutions power immersive, personalized, and unforgettable customer experiences that drive business momentum. With the freedom to choose their journey, there’s no limit to the experiences Avaya customers can create. Learn more at

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