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Avaya Helps Leon County Streamline, Centralize, and Flexibly Create New Experiences

By modernizing its communications with Avaya, Leon County has been able to maintain the customer promise it takes seriously: People focused, performance driven. With a more open, collaborative and secure communications environment across its various departments, the county can quickly adjust to keep pace with rapid changes and deliver experiences that matter – all while saving costs and improving productivity and availability. 

Leon County is home to Florida’s capital, Tallahassee, serving approximately 275,000 citizens with up to 800 employees working across various offices including public library services, public safety, human resources, public works, tourism and administration.


About Avaya

Businesses are built by the experiences they provide, and every day, millions of those experiences are delivered by Avaya. Organizations trust Avaya to provide innovative solutions for some of their most important ​ambitions and ​challenges,​ ​giving them the freedom to engage their customers and employees in ways that deliver the greatest business benefits. Avaya contact center and communications solutions power immersive, personalized, and unforgettable customer experiences that drive business momentum. With the freedom to choose their journey, there’s no limit to the experiences Avaya customers can create. Learn more at

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