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Companies, it seems, can’t get enough of communications platform as a service (CPaaS). These are boom times for the technology – a study from Juniper Research predicts that, worldwide, the CPaaS industry will be worth more than $34bn by 2026.
Read more on ComputerWeekly.com.
Businesses are built by the experiences they provide, and every day, millions of those experiences are delivered by Avaya. Organizations trust Avaya to provide innovative solutions for some of their most important ambitions and challenges, giving them the freedom to engage their customers and employees in ways that deliver the greatest business benefits. Avaya contact center and communications solutions power immersive, personalized, and unforgettable customer experiences that drive business momentum. With the freedom to choose their journey, there’s no limit to the experiences Avaya customers can create. Learn more at https://www.avaya.com.