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Record Avaya OneCloud ARR, New Partnerships are Growing CCaaS Opportunities for the Channel

Backed by record-breaking OneCloud ARR, the UC powerhouse has teamed with Microsoft to expand the reach of its flourishing contact center business and is also re-entering the networking space via a partnership with Alcatel-Lucent Enterprise.

Avaya continues to break cloud revenue records, but it’s not resting on its laurels. The company is expanding the reach of its contact center-as-a-service solutions and re-entering the networking arena, Stephen Spears, Avaya’s CRO, told CRN said following the company’s Q2 2022 earnings call.


About Avaya

Businesses are built by the experiences they provide, and every day, millions of those experiences are delivered by Avaya. Organizations trust Avaya to provide innovative solutions for some of their most important ​ambitions and ​challenges,​ ​giving them the freedom to engage their customers and employees in ways that deliver the greatest business benefits. Avaya contact center and communications solutions power immersive, personalized, and unforgettable customer experiences that drive business momentum. With the freedom to choose their journey, there’s no limit to the experiences Avaya customers can create. Learn more at

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