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Avaya Extends CCaaS Reach on Microsoft Azure

Avaya and Microsoft expand partnership by pairing CCaaS with Azure to provide more options to increase productivity and customer engagement by accelerating digital transformation initiatives in the cloud

With all the broad technology shifts that have taken place during the pandemic, networked resources have become most vital, and investment in cloud resources has accelerated this uptake. Tapping into the huge demand for cloud-based communications, Avaya and Microsoft have expanded their global partnership by pairing Avaya OneCloud portfolio with Microsoft Azure.


About Avaya

Businesses are built by the experiences they provide, and every day, millions of those experiences are delivered by Avaya. Organizations trust Avaya to provide innovative solutions for some of their most important ​ambitions and ​challenges,​ ​giving them the freedom to engage their customers and employees in ways that deliver the greatest business benefits. Avaya contact center and communications solutions power immersive, personalized, and unforgettable customer experiences that drive business momentum. With the freedom to choose their journey, there’s no limit to the experiences Avaya customers can create. Learn more at

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