제품 및 솔루션
- 클라우드
  
  비즈니스 커뮤니케이션을 위한 완벽한 클라우드
  개요
  퍼블릭
  프라이빗
  UCaaS
  CCaaS
  CPaaS
  서비스
  
  온디맨드 웨비나 : 클라우드 커뮤니케이션 여정
  귀하의 고유한 비즈니스에서 클라우드를 최대한 활용하기 위한 새로운 옵션을 확인하세요.
- 통합 커뮤니케이션
  
  현재 디지털 업무 환경에서의 팀워크 재정립
  개요
  통화
  협업
  회의
  전화기 및 디바이스
  서비스
  구독 옵션
  
  Avaya, IDC Marketscape 2019 공급업체 평가에서 리더로 선정
  IDC는 통합 커뮤니케이션 및 협업의 혁신과 전망의 성공을 평가합니다.
- 컨택센터
  
  모든 고객 경험을 통해 충성도와 가치 구축
  개요
  음성
  디지털 채널
  에이전트 데스크톱
  인력 참여
  인공지능
  서비스
  구독 옵션
  
  Avaya & Google Cloud AI로 컨택 센터에 변화를 부르다
  고객 여정에 자동화된 지원 경험을 매끄럽게 결합하세요.
- 서비스
  
  숙련된 전문가의 도움을 손쉽게 활용
  개요
  컨설팅
  설계 및 통합
  구현
  관리 서비스
  지원 서비스
  학습 서비스
  
  기술 동향 연구 – AI : 디팩토 컨택 센터 경험
  인공 지능은 비용과 복잡성을 줄이는 혁신적인 기능을 추진하고 있습니다.
- 단말기 및 전화기
  
  쉽게 연결할 수 있는 진정한 멀티미디어 협업
  개요
  장치 카탈로그
  데스크톱 전화기
  멀티미디어 디바이스
  무선 핸드셋
  컨퍼런스 전화기
  허들룸
  비디오 시스템
  헤드셋
  구독 옵션
  
  페스토! 이것은 화상 회의입니다
  허들룸 솔루션은 모든 공간을 역동적인 협업 경험으로 바꿔줍니다.
- 산업별
  
  헬스케어
  호텔 및 접객
  정부 및 공공 안전
  교육
  금융 서비스
  스포츠 및 엔터테인먼트
  
  Avaya Named a Leader in Intelligent Contact Center 2019 in Aragon Research Globe™
  Learn how Avaya is modernizing the contact center.
- 비즈니스 니즈
  
  고객 경험
  팀 협업
  디지털 트랜스포메이션
  
  Avaya Named a Leader in Intelligent Contact Center 2019 in Aragon Research Globe™
  Learn how Avaya is modernizing the contact center.
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지속 가능한 미래 창조

Avaya의 약속

Avaya의 비전

Avaya는 더 나은 세상을 만드는 것이 Avaya의 사회적 책임이라고 생각하며 직원, 커뮤니티, 고객, 파트너, 공급업체와 함께 이를 실현하고 있습니다.

결과

14%

기준 1 및 2 사이의 탄소 배출량 : 2017년 내 14% 감소

20,000

탄소 배출 기준 3에서 20,000 mtCO2e가량 감소

“3% 솔루션” 대상을 기반으로 탄소 배출 감소

260만 달러

2015년부터 Avaya India CSR 프로그램을 통해 모금된 금액

2,000

2017년 자원봉사 프로젝트에 2,000명 이상의 직원 참여

8.6%

Avaya의 총 재해 및 업무 재해 비율 8.6% 감소

$1.5M

인도 어린이 돕기에 모금된 금액

인권

자유로운 노동의 존엄성

Avaya는 비즈니스 운영과 공급망에서 아동 노동 착취, 노예 제도, 인신매매의 위험성을 포착하고 미연에 방지하는 데 최선의 노력을 기울이고 있습니다.

현대판 노예방지법 투명성 선언

분쟁 광물

분쟁 광물의 사용 추적

Avaya는 콩고민주공화국에서 특정 광물을 소싱하는 데 따른 사회적, 환경적 피해를 방지하기 위해 노력하고 있습니다.

분쟁 광물 정책

제품 설계

환경에 미치는 영향 감소

제품이 환경에 미치는 영향을 꾸준히 줄이고자 하는 Avaya의 노력이 반영된 환경 친화적 제품 설계(DFE) 프로그램이 ISO 14001 인증을 획득했습니다.

R&D 환경 정책

투명성

RBA 멤버십

Avaya는 공급망에서 안전하고 인도적인 노동 기준, 환경에 대한 책임 있는 비즈니스 관행, 높은 윤리적 기준을 보장합니다.

RBA 행동강령

Jim Chirico

“Avaya는 사회적, 환경적, 경제적으로 긍정적인 변화를 가져올 수 있는 기회를 찾아 활용하고 있습니다.” —Jim Chirico, Avaya President and CEO

사회 공헌 보고서

2017년 하이라이트

We Are Still In 캠페인 동참

기준 1 및 2 사이의 탄소 배출량 18% 감소
Avaya 직원의 1/3이 자원봉사 및 기금 모금 활동에 참여

보고서 다운로드

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Avaya 정책 및 보고서

사회 공헌 정책 분쟁 광물 정책 Avaya 행동강령: 정직 경영 다양성과 기회 평등 정책 인권 정책: 현대판 노예방지법 투명성 선언 Avaya India CSR 보고서 영국의 성별 임금 격차 보고서 분쟁 광물 보고서 장애인을 위한 평등한 기술 접근성 제공 RBA 멤버십 이전 CR 보고서 링크

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공급업체를 위한 Avaya 행동강령 Avaya 제품 설계 및 규정 준수 WEEE와 전자 폐기물 관리 제품 분해 지침 배터리 및 배송 지침

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avayaspaces

avayaefaxbasic

avayaefaxadv

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온디맨드 웨비나 : 클라우드 커뮤니케이션 여정

Avaya, IDC Marketscape 2019 공급업체 평가에서 리더로 선정

Avaya & Google Cloud AI로 컨택 센터에 변화를 부르다

기술 동향 연구 – AI : 디팩토 컨택 센터 경험

페스토! 이것은 화상 회의입니다

Avaya Named a Leader in Intelligent Contact Center 2019 in Aragon Research Globe™

Avaya Named a Leader in Intelligent Contact Center 2019 in Aragon Research Globe™

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Become an Avaya Edge Partner

Become an Avaya Edge Partner

Become an Avaya Edge Partner

Become an Avaya Edge Partner

Become an Avaya Edge Partner

Become an Avaya Edge Partner

Avaya Named a Leader in Intelligent Contact Center 2019 in Aragon Research Globe™

Avaya Named a Leader in Intelligent Contact Center 2019 in Aragon Research Globe™

Avaya Named a Leader in Intelligent Contact Center 2019 in Aragon Research Globe™

Avaya Named a Leader in Intelligent Contact Center 2019 in Aragon Research Globe™

Avaya Named a Leader in Intelligent Contact Center 2019 in Aragon Research Globe™

Avaya Named a Leader in Intelligent Contact Center 2019 in Aragon Research Globe™

Avaya Named a Leader in Intelligent Contact Center 2019 in Aragon Research Globe™

Avaya Named a Leader in Intelligent Contact Center 2019 in Aragon Research Globe™

Avaya Named a Leader in Intelligent Contact Center 2019 in Aragon Research Globe™

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