Solutions for today’s enterprise customer experience (CX) and employee experience (EX) challenges.
Full-featured contact center solution.
Secure, dedicated and managed cloud contact center running on Microsoft Azure.
Scalable and advanced contact center-as-a-service.
Collaboration tools, seamlessly integrated into your Avaya portfolio.
Unified video, conferencing, messaging, and more on Microsoft Azure.
Call, meet, message, and more—all in one app.
Integrate collaboration apps with Avaya Communication portfolio.
Cloud-ready pathways that integrate Avaya with third-party APIs.
A full-featured unified comms platform managed on-premises.
Rely on our team of experts to help you get the most from your investment.
Consult with the experts to create your best customer journey.
Explore our complete portfolio of devices for individuals and conference rooms.
Move at your pace with Avaya’s hybrid cloud options.
Deliver effortless experiences for customers and employees at every touchpoint.
Help your contact center run smoothly, no matter where your employees are.
Find an Authorized Avaya Channel Partner in your part of the world.
Build new, innovative communications solutions via Avaya’s open solution platforms.
See our partnerships with leading technology companies for unique and value-adding solutions.
Explore all of the partner types and programs available at Avaya
Sell the Avaya portfolio with benefits, incentives, lead gen, training, and marketing resources.
Transition customers to the cloud fast and on budget, supported by Avaya services and features.
Stay up to date on Avaya's latest news and solutions.
Deliver innovative and complete solutions to your customers.
Get to know Avaya through our blogs. Insights on collaboration, customer experience, AI, digital.
Watch videos and listen to podcasts by topic or just browse what’s new. Interviews, solutions, how-to’s, more.
See inspiring ways companies are using Avaya solutions to change the world of work.
Engage with us in an immersive and interactive experience—on site, virtually, or a combo.
Look at what's new in our world—and how it benefits yours.
Learn about the privacy, compliance, and security inside Avaya solutions.
Review the terms and policies associated with Avaya software and services.
Access a full range of information and assistance for your Avaya solution.
For research and support, access our product documentation resources.
Meet Avaya experts at our events, webinars, expos, conferences and more.
In person or online, gain a full understanding of your Avaya solution and its capabilities.
DevConnect
Whether you have a specific Avaya platform in mind, need vertical market solutions, or are looking to expand your Contact Center or UC capabilities, DevConnect Partner Gallery is the place to start.
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VoIP-based Enhanced and Next Generation 911 with notifications, tracking of phones, and 911 coverage for remote workers.
Tested Solutions:
911inform is the notification and security management platform that bridges the gap between first responders and your organization.
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For those responsible for safety and security, Aiphone provides a wide breadth of high quality, reliable products.
Alvaria (fka Aspect) is a world leader in enterprise-scale customer experience and workforce engagement management.
Tested solutions:
Bringing people together through great interactions!
AMTELCO has been a leading provider of customized call center and attendant console innovations for more than 40 years.
ASAPP provides AI Cloud Services for Contact Centers. Some of the largest companies in the world are partnering with ASAPP to transform their CX.
ASC Technologies AG for contact centers and financial and public safety organizations that record, analyze, and evaluate communications.
Ascom is a trusted and established global leader in mission critical, wireless on-site solutions.
Avtec, Inc. Pure IP dispatch console solutions for transportation, public safety, utility, business and industry, and government markets.
Computer Aided Dispatch (CAD) solutions for the Emergency Management Market, including EMS, Fire and Law Enforcement.
Calabrio provides an intelligent, fully integrated contact center workforce engagement suite.
Pioneering compliant call recording and analytics solutions that enable unrestricted business intelligence.
CardEasy offers a secure, PCI DSS compliant payment solution for contact centers for both voice and digital channels.
A leader in Multi-Experience Customer Interaction Management enabling companies to build stronger customer relationships.
CCT ContactPro - Unified omnichannel desktop for optimal agent efficiency and automation.
Cetis, Inc. designs and manufactures a broad range of analog, VoIP telephone, and high-speed Internet products.
Enabling enterprises to improve the customer experience by measuring and improving emotional intelligence in real-time.
Our high-impact cloud-like solutions - agent webphone, reporting and wallboard - empower your organisation to deliver a world-class customer experience.
Cox Communications is a large, leading provider of telecommunication services across 18 states in the U.S.
Customer experience mapping leader providing omnichannel testing, discovery, and monitoring of IVR, chat, email, and call recording.
Managed Desktop-as-a-Service. Work from Anywhere. Business as Usual.
DuVoice provides hospitality features for Avaya communications platforms for small, mid-sized and large enterprises.
DVSAnalytics provides workforce optimization solutions including recording, quality management, analytics, and workforce management to businesses of all sizes.
Build amazing caller experiences using sophisticated Easy On Hold solutions that deliver high-fidelity, targeted, dynamic content.
eMetrix Systems is the creator of The Reporting Engine, a powerful call center reporting software.
Based on an API first approach, Engelbart Software provides innovative technologies for UC and IT-Services to empower your business.
EPOS delivers high-end audio solutions designed for enterprises and gaming.
A leading provider of hybrid-cloud fax solutions that digitize workflows and help optimize business processes.
Fijowave provides secure remote connectivity for IoT communication networks using Zero Trust end-to-end encrypted cybersecurity.
Crafting smart and innovative solutions for enterprises using our extensive Avaya product expertise.
Bringing peace of mind with mission critical technology solutions.
Imperium Software Technologies A global company providing CCaaS, UCaaS, and SaaS solutions to ME, Asia, Africa, digitally transforming and enhancing customer experience.
iNEMSOFT specializes in unified communications and push-to-talk solutions to integrate and manage land-mobile radios, phones and other endpoints efficiently.
Leading provider of high performance solutions addressing the needs of the customer service environment around the globe.
(Integrated Research) IR is a leading global provider of proactive performance and experience management solutions for mission critical multi-vendor UC and Contact Center systems.
INI develops innovative interactive voice response (IVR), computer telephony integration (CTI), and self-service applications.
Intradiem offers Intelligent Automation solutions to help customer service teams boost productivity, enhance agent engagement, and improve customer experience.
Intradiem Intelligent Automation - Intradiem Intelligent Automation integrates with ACD and WFM systems to process real-time data points and take immediate action to improve agent productivity
IntraNext Systems specializes in secure payment handling and agent productivity tools.
Leading provider of mission-critical communications solutions to financial services firms, security, power, energy, utility and transportation enterprises.
A world leading provider of corded and wireless headsets and USB speakerphones for contact centers, offices, and mobile users.
Komutel delivers advanced solutions in data integration and maximized network use (landline, cellular, Internet, radio).
Korbyt acts as a data visualization extension that brings together your call center data sources, whether in the cloud, on-premise, or hybrid.
Cutting-edge Voice AI that localizes accents, delivers PII-redacted transcriptions, and bidirectionally eliminates background noise, echoes, and voices to improve productivity for contact centers.
Krisp for Contact Centers - AI-powered solution for contact centers providing noise, background voice, and echo cancellation to reach full audio clarity in online calls.
LinkThat optimizes digital communication and processes, seamlessly integrating telephony and CRM systems with real-time AI and automated services across all channels for any industry.
LivePerson Tenfold helps companies have better customer conversations by empowering them to create a superior customer experience.
Tenfold Next Generation CTI for CRM - Integrates your existing CRM with your communications platform via CTI to enable Screen Pops, Click-to-Dial and Call Logging.
LumenVox transforms customer engagement with AI-driven speech recognition and voice authentication technology.
Mutare A recognized leader in voice threat defense for the enterprise.
NextGen provides leading-edge telecommunication solutions and exceptional customer service in Japan.
Alerting, messaging, and security products for Seniorcare, Healthcare, Industry and Retail, Public Sector, and Hospitality.
Digitally transform the customer experience and agent productivity with 75+ integrations and industry vertical optimization.
NVT Phybridge Innovations to address market needs in the areas of IP Telephony, Converged Networks, UC and Physical Security.
Parlance leverages intelligent speech technologies to improve the caller experience for leading organizations nationwide.
Pexip makes seamless video communication available to all organizations regardless of technology platforms and security requirements.
Pridis is a leading provider of snap-ins, attendant solutions, telecom expense management, reach ability reporting tooling, and data integration.
Resource Software International Ltd. (RSI) specializes in harnessing telecom metrics to track, monitor and manage the performance of network facilities for a more productive communication ecosystem.
Scantalk ApS specializes in Unified Communications and customized CTI Integrations.
A global technology company helping organisations with conversational solutions become data-driven, increase efficiency and deliver better experiences.
Speakerbus is an innovative provider of collaborative communications technology and services to mission critical voice markets.
Spectralink is a global leader in workplace wireless solutions, solving everyday problems of mobile workers through technology, innovation and integration.
Spok Clinical communication and collaboration platform.
A leading software provider of communication management solutions for unified communications and contact center platforms.
Swampfox uses your Avaya investment to deliver delightful experiences to your customers while optimizing your assets.
Talkaphone is an industry-leading designer and manufacturer of security and life safety communication products and solutions.
A trusted leader in delivering a single omnichannel contact center to manage all of the contact center's unique needs.
TNS enables enterprise contact centers within ‘high-touch’ industries to deliver spoof protection and branded calling to help increase their customer call answer rates, improve customer conversion rates, reduce voice fraud, and protect the business's reputation. Tested Solutions:
Harnessing technologies like IoT, AI, Mobility, Cloud, and Unified Communications to deliver Digital Transformation.
Unimax simplifies telecom management by providing self service, help desk and automation tools for single and multi-vendor environments.
Uniphore's mission is to be a leader in the customer service intelligence revolution through conversational service automation.
Upland Software easily adapts to your contact center needs, connecting telephony systems to leading CRMs.
Valcom manufactures mass communication / telecommunication systems for the most sophisticated communication requirements.
Verint helps organizations simplify, modernize, and automate customer engagement.
Tested Solutions:
Virsae's Service Management (VSM) platform keeps the technology that underpins customer and employee experiences running flawlessly.
One of the world's largest manufacturers of cordless telephones. Hospitality phones include Cordless DECT and Corded SIP VoIP phones.
Transforming the customer experience through rich mobile messaging and handling of customers via their preferred channel.
Providing a powerful all-purpose call history, call recording, call routing, real-time reporting, and call display solution suite for Avaya IP Office.
Zebra builds enterprise-level data capture and automatic identification solutions that provide businesses with operational visibility.
Wow your customers and agents with the AI-powered decision tree platform.