Diane Otto

Diane Otto

Sr. Marketing Manager, Customer Experience, Avaya

Diane has over 35 years of experience in sales and marketing, with the past 15 years focused on customer experience innovations and contact center marketing.  She creates and executes end-to-end global go-to-market strategies for Avaya’s contact center offerings, specializing in customer and employee experiences, AI, and engagement solutions for both the commercial and public sectors.