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Avaya’s CEO Discusses Its “Crown Jewel”, Job Cuts, and “Innovation Without Disruption”

After a disappointing quarter which saw revenues decline 21 percent year on year, Avaya has refreshed its top leadership, bringing on board industry veteran Alan Masarek.  


About Avaya

Businesses are built by the experiences they provide, and every day, millions of those experiences are delivered by Avaya. Organizations trust Avaya to provide innovative solutions for some of their most important ​ambitions and ​challenges,​ ​giving them the freedom to engage their customers and employees in ways that deliver the greatest business benefits. Avaya contact center and communications solutions power immersive, personalized, and unforgettable customer experiences that drive business momentum. With the freedom to choose their journey, there’s no limit to the experiences Avaya customers can create. Learn more at

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