The AI-orchestrated contact center
Watch on-demand The AI-Orchestrated Contact Center Avaya & Forrester webinar to learn from industry experts and gain insights into the next wave of AI-driven CX innovation. In this engaging session, discover how AI is transforming customer interactions, enhancing operational efficiency, and propelling business success.
On-demand webinars
Town hall: Overview of Avaya’s strategy & insights into Avaya Infinity™
Obtain a deeper understanding of the Avaya Infinity™ platform, its capabilities, and the ongoing developments that align with our commitment to deliver exceptional customer experiences that modernize and preserve your existing Avaya investments.
Unlock the future of CX and EX with Avaya Infinity™
Watch our on-demand webinar to gain insights into the Avaya Infinity™ proposition, see a live product demonstration, hear roadmap highlights.
Elevate Avaya UC with AI-Powered cloud meetings and collaboration
Watch our on-demand webinar to gain insights into how Avaya Cloud Office (ACO) enhances your UC capabilities with AI-powered features.
Avaya product roadmap: CX, UC, hardware & devices
Explore how Avaya is leading the next wave of innovation in CX and UC. Discover advancements in Avaya Aura and CC Elite modernization, delve into the transformative capabilities of Avaya Infinity™, and explore how AI-powered tools in Avaya Cloud Office are changing the way we work.
Upcoming events
Bots + Humans in the Contact Center: AI for Your Agents
Join Avaya's Radu Cristea and Verint's Daniel Ziv and Josh Feast to learn how Verint bots and Avaya work together to create better outcomes for your agents, live customer interactions, and business. Discover how you can deploy bots today to reduce call duration, improve customer retention, and deliver faster, smarter service.
July 8, Virtual
IAUG Events
Connect with other technology professionals, learn the latest on Avaya solutions, and navigate the technology world with like-minded professionals. IAUG hosts webcasts, local and virtual chapter meetings, and annual virtual and in-person conferences.