Choose the right price for your business

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Automatically convert voicemail messages into text form so users can screen messages easily and respond to the most important call first.

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Access and manage your voicemails across devices—online, desktop or mobile. Preview messages in text, listen, delete, forward, or return calls with ease. View caller details, timestamp, and message duration to prioritize your responses.

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Hold high-quality video meetings with screen sharing, in-meeting private and public chat capabilities—anytime, anywhere, on any device

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Avaya Cloud Office offers the largest ecosystem of integration apps in the communications and collaboration space to maximize productivity and efficiency.

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Users can log in to Avaya Cloud Office automatically with their corporate credentials. Reduce the IT cost of assisting in password recovery and benefit from a central authentication point that securely accesses your RingCentral service from any device.

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To consistently deliver the highest HD quality possible, Avaya Cloud Office utilizes the Opus Interactive codec for audio and video, as well as the G.722 codec for audio.

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Rent any desk phone or conference phone for a low monthly price. Contact sales for details and pricing.

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Gain the ability to proactively review overall Avaya Cloud Office system health and diagnose quality issues impacting users. A holistic overview of quality measured by location, endpoint, codec, ISP, and more enables easier monitoring and faster troubleshooting.

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Avaya Cloud Office APIs let you create your own custom applications and seamlessly integrate business communications into your key business processes, so you can automate workflows, drive efficiency, and gain valuable insight from communications data.

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Unlimited chat and phone support.

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Automatically transcribe voice calls and video meetings for more accessible communication. Transcripts can be easily downloaded after each interaction.

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Simplify post-meeting recaps with concise summaries, key highlights, chapters, and keywords. Easily drill down into important details of a meeting without playing back the entire call.

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Automatic call recording: Set your Avaya Cloud Office phone system to automatically record inbound and outbound calls for individual users or inbound calls for departments. On-demand call recording: Allows Users to manually record phone calls anytime using an IP Phone provisioned with Avaya Cloud Office, Forwarding Number, or Avaya Cloud Office Phone for Mobile.

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Advanced call management controls (monitor, whisper, barge, takeover) to allow authorized users to listen in on employee calls with clients to monitor the conversation, provide coaching, and facilitate discussion. Other features include overflow call queues, user groups, role-based access control with customized roles/permissions.

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Get the flexibility to manage and support your branch offices based on their unique operational needs.

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Send and receive faxes from your computer, mobile device, Microsoft Outlook®, cloud storage providers (such as Dropbox™), and more.

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Simplified inter and intra-site dialing for customers with multiple locations

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Allows users to log in to shared phones to access their own Avaya Cloud Office extensions, voicemail and greetings, and other features.

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Bring the functions and features of Avaya Cloud Office into your business apps such as Salesforce, Zendesk, Microsoft Dynamics, ServiceNow etc.

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Bring the functions and features of Avaya Cloud Office into your vertical's business apps such as Canvas, Smarsh, etc.

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Gain real-time insights into your Avaya Cloud Office system and gather business-relevant data, alerts, and reporting metrics. Store data history for 6 months.

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Use the Avaya Cloud Office Archiver to store historical an current records like call recordings, voicemails, text messages, faxes, and video meetings.

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Streamline user setup by assigning predefined roles during account creation. Each role has set permissions, ensuring consistent access rights across the organization.

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Instantly receive a text summary of your call after it ends that can be edited, shared, and synced to your call history for easy reference. Avaya Cloud Office AI Assistant also captures key action items and decisions discussed during your call for easy recall of next steps.

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Create custom reports with user-friendly interfaces and templates

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Access up to 12 months of data history

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Monitor hard phone registration status globally and gain visibility into your devices’ history. Set up automated monitoring rules and receive notifications when devices are offline

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Store an unlimited* amount of documents, spreadsheets, presentation files, contracts, invoices, images, videos, recordings. *Retention period applies.

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Save time on writing SMS and team messages. Avaya Cloud Office AI Assistant will draft a message based on your prompt, or adjust your draft for tone, wording, and length with a few clicks.

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Use Avaya Cloud Office AI Assistant to translate your SMS and team chat messages into different languages including Spanish, Chinese, French, and German.