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IMPORTANT DEVCONNECT PROGRAM UPDATE

The Avaya DevConnect Program Portal is currently unavailable.

We regret the inconvenience and are working to restore all program services and access.

All in-process Enhanced Technical Support tickets and compliance testing activities are still being handled by our DevConnect engineers.

Other program services, including lab system procurements and re-licensing support, are similarly still available for our Technology Partners.

At the present time, DevConnect is unable to provide free Tier 1 & 2 technical support to our Registered-level members. Please utilize the Avaya Support forums or your Avaya support entitlements for assistance.

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DevConnect Application Notes & Partner Gallery

DevConnect Application Notes are available on the Avaya Support Portal. Simply Search Product Documents for the specific Avaya Product of interest and filter by Keyword for Technology Partner company name or Content Type of Application & Technical Notes.

Avaya SDKs and APIs Downloads

Current Avaya product release SDK download packages, including Avaya Aura suite products, Avaya Experience Platform (AXP) On-Prem, Avaya Orchestration Designer, Avaya IP Office, Avaya Client SDK, and more are available for download.

Developer Guides and related product documentation are available on the Avaya Support Portal as part of Product Documents.

Avaya Experience Platform (AXP) Public documentation is available on the Avaya Cloud Developers website

Developer Forum Boards

API & Developer Forums are available as part of the Avaya Support Forums. These community forums focus on key Avaya platform APIs, including Avaya Application Enablement Services’ JTAPI/TSAPI, DMCC, and Web Services; IP Office SDKs; Avaya Aura Contact Center CCS and Open Web Services APIs; Orchestration Designer and POM APIs; and Avaya Client SDK API packages for Windows, MacOS, Android, iOS, and Javascript.

Note: To post/respond on the Avaya Support Forums, an Avaya SSO ID is required. (Non-SSO) DevConnect IDs previously used to access the DevConnect Portal will not work with the Avaya Support Forums.

DevConnect Members and Technology Partners should sign up for an Avaya SSO ID using the “Other/No Relationship” option. Avaya Customers and Avaya Edge Channel Partners will need their Sold-To or Link ID, respectively, to create Avaya SSO logins for other user categories.

Enhanced Developer Support, Compliance Testing & DevConnect Procurements

DevConnect continues to provide Enhanced Developer Support services to our Technology Partners, including our Support-enabled and Test-enabled Registered Members.

Your DevConnect Partner Development Manager (PDM) will provide you with credentials and information necessary to access an alternate site for support ticketing, including re-licensing requests for lab systems procured through the DevConnect Program.

Your DevConnect PDM can also assist in registering new solutions, initiating DevConnect Compliance Testing, even procuring new lab systems for ongoing development activities. If you are unsure how to contact your DevConnect PDM, please email us.

Becoming an Avaya DevConnect Technology Partner

Even though our portal is unavailable at the moment, the Avaya DevConnect Program continues to operate, assisting ISVs, SPs and SI’s in developing interoperable and bespoke solutions that enabled Avaya customers to continue to Innovate Without Disruption.

If you are interested in becoming one of our Technology Partners, please contact us.

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