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Avaya CTO David Funck on Building Persistent Memory of the Customer with AI
What if every AI interaction with a customer built upon the last, instead of starting from scratch every single time, or at least having it feel that way? Listen to the podcast.
About Avaya
Avaya is a global enterprise software leader that helps the world’s largest organizations and government agencies forge unbreakable customer connections. Avaya Infinity® and Avaya Nexus™ form the backbone of Avaya’s next-generation communications strategy—unifying fragmented experiences, evolving the contact center into the enterprise connection center, and powering mission-critical voice infrastructure. Together, they strengthen relationships that create business value.
Learn more at https://www.avaya.com.