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Avaya Accelerates Model Context Protocol for Customer Experience

The latest part of corporate evolution sees an enterprise software provider accelerate an innovation-first ‘moonshot’ initiative into the core customer experience platform’s 2025 roadmap. Read the full article.

About Avaya

Avaya is a global enterprise software leader that helps the world’s largest organizations and government agencies forge unbreakable customer connections. Avaya Infinity® and Avaya Nexus™ form the backbone of Avaya’s next-generation communications strategy—unifying fragmented experiences, evolving the contact center into the enterprise connection center, and powering mission-critical voice infrastructure. Together, they strengthen relationships that create business value.

Learn more at https://www.avaya.com.