Q&A with Pete Lavache, Avaya CMO and Blair Pleasant, COMMfusion President and Principal Analyst

Avaya has been sharpening its focus for the future of customer and employee experiences. In this conversation, Blair Pleasant catches up with Pete Lavache, CMO of Avaya, to discuss where the company is focused, what’s different in the contact center space today, and how Avaya is approaching AI. Read the Q&A here.