Q&A with Pete Lavache, Avaya CMO and Blair Pleasant, COMMfusion President and Principal Analyst
Avaya has been sharpening its focus for the future of customer and employee experiences. In this conversation, Blair Pleasant catches up with Pete Lavache, CMO of Avaya, to discuss where the company is focused, what’s different in the contact center space today, and how Avaya is approaching AI. Read the Q&A here.
About Avaya
Avaya is a global enterprise software leader that helps the world’s largest organizations and government agencies forge unbreakable customer connections. Avaya Infinity® and Avaya Nexus™ form the backbone of Avaya’s next-generation communications strategy—unifying fragmented experiences, evolving the contact center into the enterprise connection center, and powering mission-critical voice infrastructure. Together, they strengthen relationships that create business value.
Learn more at https://www.avaya.com.