Newsroom
Balancing Human Expertise and AI in Customer Service
David Dungay speaks to David Funck, Avaya's Global Vice President and Chief Architect, about how to strike the perfect balance between human and AI interactions. Read the full article here.
About Avaya
Avaya is an enterprise software leader that helps the world’s largest organizations and government agencies forge unbreakable connections.
Learn more at https://www.avaya.com.