Solutions for today’s enterprise customer experience (CX) and employee experience (EX) challenges.
Full-featured contact center solution.
Secure, dedicated and managed cloud contact center running on Microsoft Azure.
Scalable and advanced contact center-as-a-service.
Collaboration tools, seamlessly integrated into your Avaya portfolio.
Unified video, conferencing, messaging, and more on Microsoft Azure.
Call, meet, message, and more—all in one app.
Integrate collaboration apps with Avaya Communication portfolio.
Cloud-ready pathways that integrate Avaya with third-party APIs.
A full-featured unified comms platform managed on-premises.
Rely on our team of experts to help you get the most from your investment.
Consult with the experts to create your best customer journey.
Explore our complete portfolio of devices for individuals and conference rooms.
Move at your pace with Avaya’s hybrid cloud options.
Deliver effortless experiences for customers and employees at every touchpoint.
Help your contact center run smoothly, no matter where your employees are.
Find an Authorized Avaya Channel Partner in your part of the world.
Build new, innovative communications solutions via Avaya’s open solution platforms.
See our partnerships with leading technology companies for unique and value-adding solutions.
Explore all of the partner types and programs available at Avaya
Sell the Avaya portfolio with benefits, incentives, lead gen, training, and marketing resources.
Transition customers to the cloud fast and on budget, supported by Avaya services and features.
Stay up to date on Avaya's latest news and solutions.
Deliver innovative and complete solutions to your customers.
Get to know Avaya through our blogs. Insights on collaboration, customer experience, AI, digital.
Watch videos and listen to podcasts by topic or just browse what’s new. Interviews, solutions, how-to’s, more.
See inspiring ways companies are using Avaya solutions to change the world of work.
Engage with us in an immersive and interactive experience—on site, virtually, or a combo.
Look at what's new in our world—and how it benefits yours.
Learn about the privacy, compliance, and security inside Avaya solutions.
Review the terms and policies associated with Avaya software and services.
Access a full range of information and assistance for your Avaya solution.
For research and support, access our product documentation resources.
Meet Avaya experts at our events, webinars, expos, conferences and more.
In person or online, gain a full understanding of your Avaya solution and its capabilities.
CONTACT CENTER
Deliver a great customer experience.
Whether you’re running a contact center on-premises or ready to move fully to the cloud, we make your innovation journey easy. Avaya Experience Platform Public Cloud is a solution designed to help companies of all sizes innovate without disruption, bringing new features and functions to customers and employees.
Get ready for Avaya ENGAGE 2024 in downtown Denver, Colorado. This year we’re raising the bar on CX to deliver ROI. We’re exploring more beneficial human and AI interactions. And we’ll be bringing down the house with keynotes and product roadmaps.
Give agents what they need to make every customer feel like they matter most—all in a single desktop view.
AXP Public Cloud makes it easy to connect everything—voice, video, chat, messaging, and more—to deliver effortless experiences for customers and employees at every touchpoint. And it brings together teams, resources, and insights to maximize contact center performance and experiences.
Choose from Digital, Voice, or All-Media packages, or create your own unique solution.
Check out AXP Public Cloud ratings from independent review site TrustRadius.
Learn how AXP Public Cloud, a CCaaS solution, gives your customers the best possible experience while giving your business the freedom to choose the technology you need, when you need it.
Bring together the best of communication and collaboration. When you add Avaya Cloud Office to AXP Public Cloud, you’ll see empowered teams providing personalized attention and immediate satisfaction to customers.
Why integrate?
Metrigy research on modernizing the contact center
Avaya Cloud Office
With AXP Public Cloud running on Google Chromebooks, ensure seamless deployments, simpler onboarding of new agents, and effortless lock down of your contact center apps when a security threat arises.
Explore AXP Public Cloud capabilities
Learn more about Google Chrome Enterprise
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