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In the realm of dynamic enterprise architecture, the potential of AI to drive innovation is increasingly recognized, though still a considerable undertaking for many large enterprises, especially those with intricate on-premises environments. Ericsson IndustryLab’s recent study notes that over half of such organizations are still struggling to fully integrate and exploit AI, with projects initiated as many as 5-7 years ago still remain incomplete...
Read more on CIO.com.
Businesses are built by the experiences they provide, and every day, millions of those experiences are delivered by Avaya. Organizations trust Avaya to provide innovative solutions for some of their most important ambitions and challenges, giving them the freedom to engage their customers and employees in ways that deliver the greatest business benefits. Avaya contact center and communications solutions power immersive, personalized, and unforgettable customer experiences that drive business momentum. With the freedom to choose their journey, there’s no limit to the experiences Avaya customers can create. Learn more at https://www.avaya.com.