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Platform not Product. Redefining Communications with the Power of Composability

Interview with Simon Harrison, CMO, Avaya at Enterprise Connect 2022

The way companies communicate, collaborate, and deliver results has changed significantly in recent years as the world has begun to evolve at an accelerated rate. Now, brands are dealing with new workflows, changing employee environments, and an ever-evolving list of complex demands from the customers they interact with.  


About Avaya

Businesses are built by the experiences they provide, and every day, millions of those experiences are delivered by Avaya. Organizations trust Avaya to provide innovative solutions for some of their most important ​ambitions and ​challenges,​ ​giving them the freedom to engage their customers and employees in ways that deliver the greatest business benefits. Avaya contact center and communications solutions power immersive, personalized, and unforgettable customer experiences that drive business momentum. With the freedom to choose their journey, there’s no limit to the experiences Avaya customers can create. Learn more at

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