Recent Articles

Combining Humans & AI: Is It an Art(ificial) or a Science? – Avaya Blog

Combining Humans & AI: Is It an Art(ificial) or a Science?

  • Laurent Philonenko
  • August 13, 2018 | Estimated reading time: 5 minutes to read
  • Time magazine recently wrote that Artificial Intelligence “is one of the hottest, least understood and most debated tech breakthroughs in modern times.” You can understand…
Why Should You Replace Your Perfectly Good Business Phone? Reason 3

Why Should You Replace Your Perfectly Good Business Phone? Reason 3

  • Steve Brock
  • August 10, 2018 | Estimated reading time: 2 minutes to read
  • Upgrading your business phones may not be high on your priority list, but making the switch could create a positive butterfly effect. This one change…
Avaya Vantage for Today’s UX, Where Screen Size & Sound Really Matter

Avaya Vantage for Today’s UX, Where Screen Size & Sound Really Matter

  • Frederick Sabty
  • August 8, 2018 | Estimated reading time: 3 minutes to read
  • Tech fans might have noticed that over the past year something has been happening to the way we look at each other through our screens.…
Digital Transformation Without a Human Touch Becomes Digital Dystopia

Digital Transformation Without a Human Touch Becomes Digital Dystopia

  • Karen Hardy
  • August 6, 2018 | Estimated reading time: 3 minutes to read
  • Trillions are expected to be spent on digital transformation in the coming years, with a large share allocated towards communications technologies. It’s great to see…
The Mantra for Every Company Today: Transform or Be Left Behind

The Mantra for Every Company Today: Transform or Be Left Behind

  • Becky Carr
  • August 2, 2018 | Estimated reading time: 5 minutes to read
  • I remember getting the call from Jim Chirico asking me to join the Avaya family as their new head of Global Marketing. I was excited,…
Avaya Named a Leader in Gartner Unified Communications Magic Quadrant

Avaya Named a Leader in Gartner Unified Communications Magic Quadrant

  • Jim Chirico
  • July 30, 2018 | Estimated reading time: 2 minutes to read
  • I’ve been telling people about the positive feedback I get as I visit Avaya locations and customers around the world, and we just received another…