Recent Articles

Are you ready to experience Avaya ENGAGE 2019?

  • Jim Chirico
  • January 18, 2019 | Estimated reading time: 2 minutes to read
  • It’s one of my favorite times of year—as we get ready to host 2,500 customers, partners and industry influencers at Avaya ENGAGE 2019 in Austin,…
The Avaya platform, applications, and devices are all designed to work together.

Sheila’s Business Increases “Flow” to Unlock Their Business Potential

  • Steve Brock
  • January 18, 2019 | Estimated reading time: 4 minutes to read
  • This is the first of a four-part series on how to take your business from “communications chaos” to “seamless simplicity.”  As dramatized in this video…

You Need AI in 2019, Period

  • Chris McGugan
  • January 17, 2019 | Estimated reading time: 5 minutes to read
  • Chances are that cloud is at the top of your investment plans for key technology initiatives this year. Cloud investment continues to grow, with a…

I Joined Avaya for the Why

  • Frank Ciccone
  • January 16, 2019 | Estimated reading time: 3 minutes to read
  • Several years ago, I came across a Ted Talk by Simon Sinek where he spoke about a concept he calls “The Golden Circle.” The Golden…
Unified Communications is all about radically simplifying your day.

Cloud and UC: It's Your Last Chance to Get Engaged!

  • Mike Kuch
  • January 15, 2019 | Estimated reading time: 3 minutes to read
  • To my mind, two key trends are influencing the market for communications solutions today: Cloud and Unified Communications. I base this on the conversations I…
The focus on customers is more intense than ever—and for good reason.

Are You Obsessed With Digital Customer Experience? Here’s Why You Should Be

  • Guest Contributors
  • January 14, 2019 | Estimated reading time: 2 minutes to read
  • This blog is authored by Robin Gareiss, President and Founder, of Nemertes Research. Ms. Gareiss leads Nemertes Digital Transformation research. She also is a widely…