-
In December 2011, I wrote a post highlighting a valuable tool for Avaya stakeholders interested in various solutions, titled Check out the Avaya Product Calculator......more
Tags: networking -
Unified Communications | By David Chavez | 6 Feb 2012
Rolling the dice on your communications solutions
People who know me, will probably tell you I have a little gambler in me. It might be from years of poker playing or enjoying......more
- Permalink|
- Comment now |
- Email|
- |
-
-
Several months ago I needed support from a retailer with a recent purchase. The retailer had a 1-800 number, but when called I was told......more
- Permalink|
- Comment now |
- Email|
- |
-
-
Many people carry 'smart' devices today, We can send video, text and pictures to our friends. But what about 911? Some Apps claim to have the answer, but Public Safety has another opinion. Is this viable new technology? Or just techno-bable rhetoric that is becoming all too common with the emergence of #NG911....more
- Permalink|
- Comment now |
- Email|
- |
-
-
This morning, I didn't walk up to the tune of "I Got You Babe" on the radio. Nor am I actually reliving the same day......more
- Permalink|
- Comment now |
- Email|
- |
-
-
Wanted to share my impressions from an event that I hold near and dear to my heart, the GreenBiz annual State of Green Business Forum.......more
- Permalink|
- Comment now |
- Email|
- |
-
-
Every once in a while, a trend resonates closely with the needs of IT professionals - driving many discussions in the press and across the......more
- Permalink|
- Comment now |
- Email|
- |
-
-
Innovation | By Mark J. Fletcher, ENP | 28 Jan 2012
Emergency Call Handling using NG911 Additional Data
This is not new technology. This is not a new idea. This is something that's been done in the enterprise space, in some of the largest call centers in the world, for the past 10 to 15 years. It's only because we've had a 40+-year-old architecture in our nations emergency services network, and we've been handcuffed with using caller ID or ANI as our sole index to additional information, and that additional information has been limited to a Street address, that we haven't deploy these common call handling methods to public safety....more
- Permalink|
- Comment now |
- Email|
- |
-
- Contact
- How to Buy
- Find a Partner
- Contacts
- 1-866-GO-AVAYA
