Recent Articles

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IP Office Leads the Way: How Doubling Down in One Product Area Can Drive Best Practices

  • Dave Gudmundson
  • October 21, 2016 | 4 minutes to read
  • Just over a month ago, we released the latest version of Avaya IP Office, one of the most popular SMB/MM UC systems on the market…
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Heads in the Cloud: Digital Natives and Unified Communications

  • Eric Ryan
  • October 21, 2016 | 3 minutes to read
  • Millennial—a four-syllable word that may as well be a four-letter one. Millennials are polarizing, and everyone seems to have an opinion about Gen Y, especially…
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Avaya and IAUG: Coming Together for a Better User Group Experience

  • IAUG Guest Bloggers
  • October 20, 2016 | 2 minutes to read
  • Marilyn Shuck serves as a Director on the IAUG Board, president of the Puget Sound Avaya Users Group, and as a UC Engineer at the…
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Advanced Techniques for Writing Avaya Breeze Snap-ins Using Engagement Designer—Part Four

  • Andrew Prokop
  • October 20, 2016 | 1 minute to read
  • Welcome to the fourth in my series of videos addressing some of the more advanced Avaya Breeze™ techniques. In Part One I showed you how…
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An Exploration of End-to-End Network Segmentation Part III: Automatic Elasticity

  • Jean Turgeon
  • October 19, 2016 | 4 minutes to read
  • Imagine for a moment: you’re connected to a network via a piece of string. You perform your work, you wind down for the day and…
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One-Click Collaboration: The Promise Fulfilled

  • Laura Bassett
  • October 17, 2016 | 3 minutes to read
  • A colleague was telling me about shopping for clothing with his two kids at a retailer styled after an old general store. Memorabilia from the…