Recent Articles

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How Enterprise Virtualization Will Save Your Business in the Era of IoT

  • Randy Cross
  • November 30, 2015 | 4 minutes to read
  • Having a backyard full of trees is quite therapeutic during a marathon day of conference calls, but it also comes with a fair share of…
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Virtual Reality Will Improve Thanksgiving Football (Soon)

  • Aaron Miller
  • November 25, 2015 | 4 minutes to read
  • Virtual reality (VR) will be bigger than ever in 2016. Spotlighted as one of the top five trends for businesses to watch, I’m jumping on…
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Customer Lifetime Value: An Imperative in the Digital Era

  • Laura Bassett
  • November 19, 2015 | 2 minutes to read
  • For years, smart businesses have operated under the mantra "the customer is always right." In an article earlier this year, I wrote about research that…
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12 Cloud Questions Every Company Should Ask Itself

  • Pat Patterson
  • November 19, 2015 | 5 minutes to read
  • Demand for cloud services continues to surge, driven by corporations interested in software flexibility and scalability. But how secure is the cloud? No surprise, analysts…
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The New Era of Engagement Everywhere for the Midmarket

  • Laurent Philonenko
  • November 18, 2015 | 4 minutes to read
  • IT decision-makers working inside midmarket companies need to shift from the technology gatekeepers to the technology road pavers--instead of controlling who goes where, they must…
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Learning to Work With Avaya Aura Session Manager Adaptations

  • Andrew Prokop
  • November 17, 2015 | 9 minutes to read
  • The problem with standards is that they rarely are. Despite the fact that SIP has been around since the 1990s, is fairly well documented, and…