Recent Articles

Avaya Article Thumbnail

SD-N and SD-WAN Come Together to Offer Agile Cloud Services

  • Jean Turgeon
  • July 25, 2016 | 4 minutes to read
  • Distributed organizations face both internal and external challenges as they look to evolve their wide-area networks. How do they seamlessly extend their network virtualization all…
Avaya Article Thumbnail

What’s Next? Artificial Intelligence (AI) for Customer Experience

  • Laurent Philonenko
  • July 22, 2016 | 4 minutes to read
  • Last month Google hosted its annual Google I/O conference and their new CEO Sundar Pichai delighted an audience of tech enthusiasts when he said, “We…
Avaya Article Thumbnail

Leveraging Contact Center Technology to Help America’s Soldiers While Improving Performance and Saving Money

  • Susan Keys
  • July 22, 2016 | 2 minutes to read
  • To help government agencies improve the constituent experience while saving millions of dollars each year, our Avaya Government Solutions team is constantly conducting enterprise business…
Avaya Article Thumbnail

Americans: Fight Political Gridlock—of the Vehicular Kind—with Free Video Conferencing from Avaya

  • Christina Knittel
  • July 20, 2016 | 1 minute to read
  • With the Republican National Convention this week and Democratic National Convention next week, Republicans and Democrats have found a common thread: unintentionally disrupting the working…
Avaya Article Thumbnail

How to Fail a Hacking Challenge

  • Maan Al-Shakarchi
  • July 20, 2016 | 2 minutes to read
  • 32 million Twitter passwords stolen, 117 million LinkedIn accounts compromised, and even Marc Zuckerberg’s Pinterest account hacked—there seems to be no let-up in IT security…
Avaya Article Thumbnail

Carpe Diem

  • Morag Lucey
  • July 20, 2016 | 4 minutes to read
  • When people learn I enjoy mountain climbing, one of the first things they usually point to is the physical readiness it takes to scale in…