Solutions for today’s enterprise customer experience (CX) and employee experience (EX) challenges.
Full-featured contact center solution.
Secure, dedicated and managed cloud contact center running on Microsoft Azure.
Scalable and advanced contact center-as-a-service.
Collaboration tools, seamlessly integrated into your Avaya portfolio.
Unified video, conferencing, messaging, and more on Microsoft Azure.
Call, meet, message, and more—all in one app.
Integrate collaboration apps with Avaya Communication portfolio.
Cloud-ready pathways that integrate Avaya with third-party APIs.
A full-featured unified comms platform managed on-premises.
Rely on our team of experts to help you get the most from your investment.
Consult with the experts to create your best customer journey.
Explore our complete portfolio of devices for individuals and conference rooms.
Move at your pace with Avaya’s hybrid cloud options.
Deliver effortless experiences for customers and employees at every touchpoint.
Help your contact center run smoothly, no matter where your employees are.
Find an Authorized Avaya Channel Partner in your part of the world.
Build new, innovative communications solutions via Avaya’s open solution platforms.
See our partnerships with leading technology companies for unique and value-adding solutions.
Explore all of the partner types and programs available at Avaya
Sell the Avaya portfolio with benefits, incentives, lead gen, training, and marketing resources.
Transition customers to the cloud fast and on budget, supported by Avaya services and features.
Stay up to date on Avaya's latest news and solutions.
Deliver innovative and complete solutions to your customers.
Get to know Avaya through our blogs. Insights on collaboration, customer experience, AI, digital.
Watch videos and listen to podcasts by topic or just browse what’s new. Interviews, solutions, how-to’s, more.
See inspiring ways companies are using Avaya solutions to change the world of work.
Engage with us in an immersive and interactive experience—on site, virtually, or a combo.
Look at what's new in our world—and how it benefits yours.
Learn about the privacy, compliance, and security inside Avaya solutions.
Review the terms and policies associated with Avaya software and services.
Access a full range of information and assistance for your Avaya solution.
For research and support, access our product documentation resources.
Meet Avaya experts at our events, webinars, expos, conferences and more.
In person or online, gain a full understanding of your Avaya solution and its capabilities.
We’ve partnered our AI capabilities with Google Cloud Contact Center AI so you can seamlessly blend automated and assisted experiences into your customer journey. It takes finesse to add AI to your customer experience. This is how you add technical genius but keep the human touch.
Avaya and Google's longstanding partnership continues to drive innovation in AI-powered contact center solutions. Our collaborative efforts transcend traditional automation and chatbots, revolutionizing customer and employee experiences.
AI done right lets you know who your customers are, understand their needs, and act quickly and efficiently to serve them.
Avaya & Google Cloud partner to improve experiences for both patients and staff. This is how to deliver experiences that truly matter.
Avaya AI Virtual Agent Enhanced—our newest co-innovation with Google Cloud—puts powerful virtual agents armed with context and knowledge into your service journey.
Transcosmos inc., a Japan-based BPO, is delivering effortless customer experiences with self-service from advanced virtual agents who provide intuitive and conversational interactions.
AI-enabled virtual agents serve customers in a natural, conversational, and engaging way to deliver immediate, personalized, and exceptional customer experiences 24/7.
Agent Assist empowers employees with continuous support during customer interaction by identifying intent and providing real-time, step-by-step guidance.
Customer conversations turn into insights through analytics and reporting that uncover key interaction drivers, customer sentiment, and more