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We Call This Deal a No-Brainer
Migrate your Avaya/Nortel Communication Server 1000 now.Our best upgrade ever ›Solutions
Solutions by Category
Deliver the best customer experience every time, across all channels.
Experience simple, contextual, user-defined communications with Avaya Equinox™.
Broadest option of cloud solutions that meet the needs of any business.
Transforming the enterprise starts with transforming business communications.
Communications-enable the applications and processes your business uses every day.
Your Communications Digital Transformation
Here are 5 key ways you can leverage communications for a successful DX journey.Read now ›Case Studies
Case Study: Norwegian Cruise Line
A redundant, resilient contact center routes calls across locations and agents, keeping essential customer service always open.Get the story ›Industry
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NEWS & EVENTS
Read the Latest News about Avaya
Avaya Named a Leader by Gartner in 2018 Magic Quadrant for Contact Center Infrastructure, Worldwide
This report provides a powerful validation of our current and future strength in this key market.
Avaya and Afiniti Partner to Bring Unique and Proven, AI-Driven Behavioral Pairing to the Contact Center
When Done Right, AI Can Turn the Contact Center into a Revenue Generator
Pro Football’s Draft Event Powered by Avaya’s Unified Communications
Avaya & WBL Services: Communications Technology for the Big Draft Event
Alorica Enlists Avaya Cloud for Global Contact Center
Global BPO to transform experiences and support 100K agents and millions of customers via Avaya CCaaS
Latest news releases, articles, & blogs
See how Avaya is setting a new standard for simple, effective, engaging collaboration and communications.
- 19 Oct 2018 Avaya Academy Graduates Inaugural Class, Welcomes Future Industry Leaders
- 18 Oct 2018 Avaya Academy Graduates Inaugural Class, Welcomes Future Industry Leaders
- 17 Oct 2018 Dubai Police collaborates with Avaya to provide Real-time Engagement Services to People of Determination
- 16 Oct 2018 تعاون بين«شرطة دبي» و «أفايا» لتقديم خدمات "التواصل الفوري" لأصحاب الهمم
- 16 Oct 2018 Dubai Civil Defense Enhances Fire Response Capabilities with Avaya
AVAYA IN THE NEWS
- 24 Sep 2018 ISON, Avaya Harp on Improved Customer Experience Management in Nigeria
- 18 Sep 2018 Building a Smart City Doesn’t Have a Common Blueprint
- 11 Sep 2018 Avaya's Faten Halabi on refocusing on the customer experience
- 04 Sep 2018 Challenges and dangers at the AI junction on the map of Unified Communication
- 04 Sep 2018 Towards a singular unified customer experience
AVAYA CONNECTED BLOG
- 19 Oct 2018Avaya Academy is Building and Celebrating Future Leaders
- 15 Oct 2018Four Ways to Better Align IT and LOB for Digital Transformation Success
- 15 Oct 2018The Gender Equality Riddle That Must Become Solvable for All
- 15 Oct 2018Avaya’s Talent Exchange Program: Leading with Cultural Intelligence
- 11 Oct 2018Migrating Communications to Cloud: With Avaya, it’s Browse. Click. Done.
Avaya solutions garner recognition from widely respected industry organizations and analysts. Discover what they say about us.
Avaya has received awards and recognition from leading analyst firms around the world. Our market-leading solutions are recognized in customer experience management, and unified communications and collaboration. We are committed to working closely with the industry analyst community to ensure they are well informed on every aspect of our company so they can better guide the user community on buying decisions.
PCC Fall Technical Forum
29 October - 1 November 2018 | Chicago, IL. Providing a voice for Avaya partners!
12-15 November 2018 | Miami, FL. Discover the power of Avaya Open SIP!
Customer Engagement Summit
12-13 November 2018 | London, UK
The Customer Engagement Summit provides a unique experience that can only be found at Europe’s largest event dedicated to customer and employee engagement professionals.
European Contact Centre and Customer Service Awards
27 November 2018 | London, UK
The European Contact Centre and Customer Service Awards are the largest and longest running awards in the customer contact industry (ECCCSAs).
AI & Big Data Expo
28-29 November 2018 | Santa Clara, CA. Learn how to harness A.I. to transform the human experience!