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Avaya Gender Pay Gap Report: United Kingdom
https://www.avaya.com/en/documents/avaya-uk-gender-pay-gap-report-2024.pdfThe richness of our global team’s diversity is our greatest strength, and we are committed to being a workplace where authenticity and individuality are celebrated, and different perspectives are embraced.
Our human capital is the most valuable asset we have, and Avaya is committed to fostering, cultivating, and preserving a culture of diversity, equity, inclusion, and belonging (DEI&B). By fostering an inclusive, human-centric, accountable, and sustainable workplace we want to ensure that every Avayan feels they belong and can succeed at Avaya where differences among Avayans are recognized, valued, celebrated, and seen as an asset. Fostering a diverse and inclusive workforce benefits our people and our company. Avaya is striving to create an inclusive environment that embraces differences, fights for equity, fosters inclusion and assures belonging. Avaya promotes not only valuing DEI&B, but also acting on DEI&B initiatives to enable the company to create value for employees, customers, business partners, communities, and all other stakeholders. Success and innovation live not in same-ness, but in the fostering of diverse people who share a fair opportunity to work in partnership.
Avaya Ada: A Generative AI Revolutionizing Customer Service l Avaya
https://www.avaya.com/en/blogs/avaya-ada-revolutionizing-customer-service-with-generative-ai/Avaya Ada, a new virtual assistant powered by Generative AI, understands even the most complex customer queries. See how it resolves issues, offers step-by-step guidance, and personalizes support.
2024 Annual Enrollment What’s New – U.S. Represented
https://www.avaya.com/en/documents/2025-annual-enrollment-active-represented.pdfAvaya Conversational Intelligence
https://www.avaya.com/en/documents/fs-conversational-intelligent-cc15292en.pdf
Exploring Customer Journey Orchestration as a Competitive Differentiator | Avaya
https://www.avaya.com/en/blogs/exploring-customer-journey-orchestration-as-competitive-differentiator/Customer journey orchestration sounds complicated, but it doesn’t have to be. Avaya makes it easy for enterprises to prioritize customer journey orchestration using simple contact center plug-ins.
Avaya Integration for Microsoft Teams
https://www.avaya.com/en/documents/br-avaya-integration-ms-uc15895en.pdfLearn how Avaya made an integration with Microsoft Teams to provide a better experience.
8 Healthcare Contact Center Best Practices | Avaya
https://www.avaya.com/en/blogs/8-healthcare-cc-best-practices/Explore healthcare contact center best practices to boost patient satisfaction, streamline operations, & optimize communication.
Avaya Gender Pay Gap Report: Ireland
https://www.avaya.com/en/documents/avaya-ireland-gender-pay-gap-report-2022.pdfAvaya Aura Case Study – Omnichannel Contact Center – Transcom
https://www.avaya.com/en/documents/cs-transcom-cc7984en.pdfAvaya Aura Contact Center and Breeze solutions provided Transcom with intelligent contact centers, flexible resourcing, decreased operational costs and more.