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Avaya Aura & Fabric Connect Case Study – Pepsi Center – Avaya
https://www.avaya.com/en/documents/archived/cs-kroenke-sports-uc7926en.pdfKSE chose to partner with Avaya for a complete set of solutions to enhance the fan experience, internal productivity and its marketing efforts to fans and sponsors.
Healthcare connect patient solutions: AI orchestration, MCP, A2A | Avaya download
https://www.avaya.com/en/registration/inflow-brief-mcp-a2a-connected-patient-healthcare-reg/Discover how the Model Context Protocol (MCP) and Agent-to-Agent (A2A) protocols create a digital care team to unify patient data and automate workflows.
The Model Context Protocol (MCP): Bridging the Gap Between AI and Enterprise Tools
https://www.avaya.com/en/documents/wp-model-context-protocol-uc16044en.pdf
See how Albuquerque Public Schools connects students, parents, staff, educators
https://www.avaya.com/en/videos/albuquerque-public-schools/Avaya Unified Communications Connect Cité du Vin with Wine Lovers Worldwide
https://www.avaya.com/en/documents/archived/cs-cdv-avaya-ip-office-uc8202en.pdfLearn how La Cité du Vin, Bordeaux’s cultural center dedicated to wine’s heritage worldwide, benefits form Avaya UC solutions to advance its mission.
Avaya Advances Model Context Protocol (MCP) Support for Avaya Infinity, Raising the Bar for its Customers | Avaya Blog
https://www.avaya.com/en/blogs/mcp/Avaya Infinity is more than an AI-powered orchestration platform—it is a springboard for what's next. Combined with MCP, it gives our enterprise users the tools they need to deliver high-impact business outcomes in real time without proprietary AI lock-in.
Why Chatbots Fall Short: Agentic AI, MCP, and Human-AI Customer Service | Avaya
https://www.avaya.com/en/blogs/why-chatbots-fall-short-agentic-ai-mcp-customer-service/Chatbots often fail when customer issues become complex, emotional, or high value. New consumer research shows why customers want automation that resolves issues quickly, preserves context, protects data, and connects them to human agents when needed.