Konecta, a global leader in customer management and business process outsourcing (BPO), was founded in 1999. The company has grown to employ over 130,000 individuals across 26 countries, offering customer management solutions in more than 30 languages.

Avaya Communications API’s enables businesses to integrate communications capabilities quickly and easily like voice, video, and messaging into their own applications without needing to build backend infrastructure and interfaces. Solutions can be personalized and set up in only a few days and can be deployed on top of any existing communications infrastructure which is already in place.