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Global brands trust Konecta to deliver Innovation Without Disruption
https://www.avaya.com/en/documents/cs-konecta-innovation-cc15968en.pdfKonecta is a global leader in customer management and business process outsourcing (BPO). Founded in 1999, the company has grown to employ over 130,000 individuals across 26 countries, delivering comprehensive customer management solutions in more than 30 languages. Headquartered in Madrid, Konecta generates global revenues of approximately €2 billion – an increase of almost 700% in the last 10 years - serving major clients across sectors like telecommunications, energy, banking, and retail.
Microsoft Word - VPAT - Speech Analytics Desktop Client 20 _2012-11-16_.docx
https://www.avaya.com/en/documents/vpat---speech-analytics-desktop-client-20-2012-11-16.pdfVPAT - Speech Analytics Desktop Client 20 2012-11-16
Microsoft Word - 179981_Avaya Workplace Client R3.13 v2.docx
https://www.avaya.com/en/documents/vpat-avaya-workplace-client-r3x-windows.pdf
Human-in-the-Loop CX: Reskilling the Frontline for AI | Avaya
https://www.avaya.com/en/blogs/human-in-the-loop-customer-experience-reskilling/AI can accelerate service, but humans still resolve the moments that matter. Learn how AI-human collaboration and agent reskilling transform modern CX.
Microsoft Word - Avaya LLC - FY24 Modern Slavery and Human Trafficking Statement.docx
https://www.avaya.com/en/documents/2024-avaya-modern-slavery-and%20-human-trafficking-statement.pdfVPAT for one-X Portal
https://www.avaya.com/en/documents/vpat---system-manager-8_0.pdfVPAT - System Manager 8_0