Home
  • English
  • Deutsch
  • Español
  • Français
  • Italiano
  • Português
  • 日本語
  • 中文
Search
  • Solutions
    Innovation Without Disruption

    Future-proof your customer and employee experiences.

    Business Outcome

      • Improve Customer Experience

        Deliver effortless experiences for customers and employees alike.

      • Self Service

        Reduce costs and customer wait times with autonomous AI assistance.

      • Assisted Service

        Enhance personalization and deliver faster, more effective service.

      • Seamless Digital Access

        Drive engagement with a unified experience across all channels.

      • Increase Employee Engagement

        AI-powered guidance equips your agents with better support tools.

      • Connected Employee

        Business continuity and collaboration no matter the time zone.

      • Workforce Engagement

        Stronger employee experiences, stronger business growth.

      • Drive Business Growth

        Reduce costs and streamline customer support.

      • Customer Journey Orchestration

        Synchronize experiences for more personalized, effective journeys.

      • Proactive Customer Care

        AI-led predictive analytics answer questions before they’re asked.

    Industries

    • Healthcare
    • Education
    • Financial Services
    • Media and Entertainment
    • Government
  • Products

    Contact Center

    Avaya Experience Platform

    A comprehensive enterprise CX platform designed for the AI age.

      • AXP On-Prem

        A full-featured contact center solution with real-time reporting.

      • AXP Private Cloud

        A secure, dedicated cloud contact center on Microsoft Azure.

      • AXP Public Cloud

        A scalable and advanced enterprise CX solution.

    Integrated Communications

    Avaya Communication & Collaboration Suite

    Enhance productivity and foster connectivity across your business.

      • Avaya Aura

        Cloud-ready pathways that connect Avaya with third-party APIs.

      • Avaya Cloud Office

        Customize communications in one app for ultimate flexibility.

      • Avaya IP Office

        A full-featured unified comms platform, managed on-premises.

    Devices

    • Devices Catalog

      See all devices in one place.

    Core Features

    • APIs and SDKs

      Access the latest Avaya SDKs and API resources.

    • Privacy

      Avaya safeguards privacy in all directions, always built-in.

  • Services & Support

    Services for customer success

    Avaya Services

    Our team of experts to help you get the most out of Avaya.

      • ACES Professional Services

        Consult with our team to support robust customer journeys.

      • Managed Services

        Consult years of expert staff with infrastructure and app questions.

      • Learning Services

        Help your team gain skills and credentials for Avaya’s robust solutions.

      • Support Services

        Maximize performance and reliability with always-on support.

    Support

    • Support Portal

      Access information and assistance for your Avaya product.

    • Documentation

      Answer your technical questions about Avaya products.

  • Partners

    Alliances

    Tech Partners

    Deliver innovative and complete solutions to your customers.

    Find a Partner

      • Partner Locator

        Find an Authorized Avaya Channel Partner in your part of the world.

    Become a Partner

    • All Programs

      Explore all of the partner types and programs available at Avaya.

    • Channel Partners
    • Sales Agents
    • Service Provider

    Developer and ISV Resources

    • APIs and SDKs

      Access the latest Avaya SDKs and API resources.

  • Resources

    Discover & Learn

      • Blogs

        Get to know Avaya through our blogs. Insights on collaboration, customer experience, AI, digital.

      • Success stories

        Hear directly from enterprise customers about the power of Avaya.

      • Videos

        Watch the latest from Avaya, industry and customer voices together.

      • Events

        Meet Avaya experts at our events, webinars, expos, conferences and more.

      • Newsroom

        See what’s hit the wire in customer and employee experience news.

      • Executive Briefing Centers

        Engage in on-site, virtual, or hybrid briefing experiences.

    Explore popular topics

    • AI Virtual Agent

      Engaging customers and empowering agents with conversational AI solutions.

    • Transform your contact center to meet today's needs

      Discover more about this Avaya and Frost Sullivan Visual Whitepaper

    AI-Powered Mindfulness: The Human Element of Innovation

    Here are three reasons why customer-centric companies must understand and prioritize AI-powered mindfulness, especially in the contact center.

    Read the blog
Get in touch
  • English
  • Deutsch
  • Español
  • Français
  • Italiano
  • Português
  • 日本語
  • 中文
Search

Videos & Podcasts

  • Home
  • ...
    Get in touch

    Share

    • X
    • LinkedIn
    • Facebook

    Avaya Cloud Office Demo: Avaya AI meetings insights

    Get a digestible meeting summary and keywords delivered through AI Meeting Insights after each recorded meeting.

    Tags

    Collaboration Unified Communications Communication & Collaboration

    Transcripts

    Related

    AI Drives Mission Success Forward for the Department of Veterans Affairs Blog

    AI Drives Mission Success Forward for the Department of Veterans Affairs
    Discover Avaya Cloud Overview

    Discover Avaya Cloud
    Revolutionizing Fintech CX: How Bnext Transformed Customer Support with Avaya Customer Story

    Revolutionizing Fintech CX: How Bnext Transformed Customer Support with Avaya
    Avaya Logo
    Why Avaya
    • Innovation Without Disruption
    • Improve Customer Experiences
    • Increase Employee Engagement
    • Drive Business Growth
    • Talk to an Expert
    Products
    • Avaya Experience Platform
    • Avaya Communication 
& Collaboration Suite
    • Devices Catalog
    • Integrations & APIs
    Resources
    • Success Stories
    • Blogs
    • Events
    • Videos & Podcasts
    • Newsroom
    Company
    • About Avaya
    • Sustainability
    • Investor Relations
    • Awards
    • Avaya Trust Center
    • Avaya Legal
    Careers
    • Careers
    • Diversity, Equity, 
Inclusion, Belonging
    Services & Support
    • Avaya Services
    • Support Portal
    • Contact Avaya Support
    • Documentation
    • Contact Us
    Avaya logo

    STAY CONNECTED

    • x.com
    • YouTube
    • LinkedIn

    © 2025 Avaya LLC

    • Sitemap
    • Terms of Use
    • Privacy
    • Cookies
    • Trademarks
    • Accessibility