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Dubai Roads and Transport Authority (RTA), United Arab Emirates

https://www.avaya.com/en/documents/cs-dubai-roads-svc5309en.pdf
The Dubai RTA is tasked with planning and overseeing the roads, rail and marine transportation networks in the Emirate of Dubai and between Dubai and other Emirates of the UAE and neighboring countries.

Johns Hopkins Healthcare System (JHHS) Elevates the Patient Experience

https://www.avaya.com/en/documents/cs-jhhs-cc8216en.pdf.pdf
Learn how Johns Hopkins Contact Center automation and integration initiative improved patient interactions and handling.

Singapore Logistics Company Reduces Costs with Avaya IP Office

https://www.avaya.com/en/documents/archived/cs-cogent-dv8141en-bp.pdf
Learn how Cogent holdings reduced costs, increased flexibility and offered a user-friendly platform to support its future growth plans using IP Office.

Home Appliance Manufacturer Saves Time and Improves Processes with Avaya

https://www.avaya.com/en/documents/archived/cs-appliance-manufacturing-cc15205en.pdf
Learn how a leading home appliance manufacturer improved their processes by more effectively by creating a unified CRM desktop with Avaya Oceana.

Avaya Builds Solid Communications Infrastructure For Berglund Construction

https://www.avaya.com/en/documents/archived/cs-berglund-uc7987en.pdf
Avaya IP Office Gives Chicago Builder Reliable, Scalable VoIP Foundation.

Dimensiones Club Creates Personalized Call Center with IP Office Solution

https://www.avaya.com/en/documents/archived/cs-dimensiones-cc15150en.pdf
Learn how Dimensiones Club implemented an intelligent switchboard that can handle and monitor more than 300 calls per day in real time with IP Office Contact Center.

Performance That Brings Confidence

https://www.avaya.com/en/documents/archived/cs-arclad-uc15357en-bp.pdf
Punctuality and respect are part of Arclad’s corporate values, a company that has been serving the graphic arts sector for 39 years, focusing on the development and manufacturing of self-adhesive materials for the Andes, Central America and South American

RCM des Collines-de-l’Outaouais Prepares for the New Generation of 9-1-1

https://www.avaya.com/en/documents/archived/cs-mrc-911-smb15460en.pdf
For nearly 30 years, the Outaouais region in Quebec has served as a popular travel destination. With a population of nearly 50,000, the Collines-de-l’Outaouais regional county municipality (RCM) is home to seven municipalities, including Cantley, Chelsea, L'Ange-Gardien, La Pêche, Notre-Dame-de-la-Salette, Pontiac, and Val-des-Monts. This large region of the Outaouais contains several hundred lakes, valleys and hills—almost one fifth of which consist of the historic Gatineau Park—and offers the best of entertainment, such as museums, a casino, festivals, resorts, recreational tourism and much more.

Dubai Roads and Transport Authority (RTA), United Arab Emirates

https://www.avaya.com/en/documents/cs-dubai-roads-svc5309en.pdf
The Dubai RTA is tasked with planning and overseeing the roads, rail and marine transportation networks in the Emirate of Dubai and between Dubai and other Emirates of the UAE and neighboring countries.

Recent Trends Shaping the Healthcare Payer Industry

https://www.avaya.com/en/documents/healthcare-payer-trend-report.pdf
The on-going impact of the Covid-19 pandemic, recovering cash reserves and a backlog of procedures are on-going challenges for healthcare payers. We have identified two macro drivers are impacting the healthcare payers.