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Florius Delivers an Outstanding, Online, Omnichannel Customer Experience with Help from Avaya and Dimension Data
https://www.avaya.com/en/documents/archived/cs-florius-cc8116uk_update.pdfLearn how Florius & Dimension Data collaborated to make life better for customers, easier for employees & lower costs using Avaya call center solutions.
Private Security Firm Gains Competitive Edge with Powered by Avaya IP Office™
https://www.avaya.com/en/documents/archived/cs-trust-security-smb8098en.pdfLearn how Avaya's reliable and full-featured VoIP solution, Powered by Avaya IP Office™, is helping Maryland-based security company Trust Security & Fire Watch improve officer safety and grow their business by 30%.
Iowa County Government Agency Sees Rapid ROI with Avaya IP Office
https://www.avaya.com/en/documents/archived/cs-cerro-gordo-uc8134en.pdfCerro Gordo County Courthouse & Law Enforcement Complex upgrades aging phone system to easy to manage Avaya IP Office and sees immediate, and significant ROI.
Avaya Helps Innovative Automaker Accelerate into the Future
https://www.avaya.com/en/documents/archived/cs-innovatative-automaker-cc15193en.pdfLearn how an American automotive company is leveraging their existing Avaya investments towards an omnichannel solution for a consistent customer experience.
Telecaribe, closer to its audience with Avaya solutions
https://www.avaya.com/en/documents/archived/cs-telecaribe-smb15401en.pdfHow much do we listen to our audiences? Or rather, what technological tools do we provide for them to have an effective communication with us? Well, Telecaribe tells the success story of a TV channel, which, six years ago, embarked on a transformation process which led this regional media to discover, alongside Avaya, the benefits of digital communication.
Healthcare Provider Comes to Avaya for the Right Prescription
https://www.avaya.com/en/documents/archived/cs-healthcare-provider-cc15192en.pdfLearn why a major healthcare provider in South America chose Avaya to transform their customer engagement center & improve patient response.
BPO Addresses Customer Omnichannel Needs with Avaya Oceana
https://www.avaya.com/en/documents/archived/cs-global-bpo-cc15191en.pdfLearn how a global provider of business process outsourcing services was able to modernize their systems into a unified solution with Avaya Oceana.
Avaya Solutions Power Analog & Digital Communications for the Big Game
https://www.avaya.com/en/documents/archived/cs-wbl-smb8101en.pdfLearn how Seattle-based WBL Services leverages Avaya unified communication solutions to create a flexible, network agnostic, secure encrypted communications platform with 99.999% reliability to support the needs of biggest annual event in American footbal
Avaya Cloud Solution Helps School District Cut Monthly Phone Costs by 75%
https://www.avaya.com/en/documents/archived/cs-central-islip-smb8157en.pdfLearn how the Central Islip School District upgraded to a cloud-based VoIP solution, Powered by Avaya IP Office, & saw a 75% reduction in monthly phone system costs.
Single Global Call Center Solution Brings Efficiency for Leading BPO | Avaya
https://www.avaya.com/en/documents/cs-c3i-uc8161en.pdfLearn how C3i increased efficiency for both their IT & call center agent teams with a single flexible, scalable, self-sufficient global contact center solution.