In order to ease communications between the Customer and Customer Care team, continuing with their digital transformation process, DIRECTV updated its Avaya communication system in 2020.

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The Avaya Conference Phone B199 delivers state of the art technology to any size conference room to significantly improve the conferencing experience for all meeting participants. Avaya's OmniSound® technology creates a natural sense of presence to sense meeting room participants and allow them to move freely around the room without any audio impairment. Bluetooth capability, simple to use touch interface removes any roadblocks from connectivity, starting and managing the meeting.

capable DECT handset. The display backlight helps to operate and use the handset in complete darkness.