In today’s digital workplace, we’re all doing things a bit differently. And we love the tools that make it easy, that streamline our day and help pull it all together. Work is increasingly unplanned. Decisions need to be made in a constantly changing environment. Avaya VantageTM is there to pull it all together.

Avaya’s Media Processing Core (MPC) is a new cloud native service designed to power the next generation of communication applications. Hosted in the public cloud, its multi-tenant, multi-app design hides the complexity associated with developing, hosting, controlling, and scaling complex real-time media services. The most advanced cloud applications in Avaya are built on MPC, including Avaya Spaces®.

The Avaya VantageTM K155 is a fast, powerful, Android™ based device engineered for audio and video quality. Equipped with Avaya communication SDK, you can build your organization work flows and processes into applications combining Avaya communication services; Get the best experience with this device to increase productivity and accelerate your processes. Leverage the device NFC, Bluetooth, HDMI and USB connections to extend your use cases. Designed for users that prefer a traditional dial-pad & functional keys, the device is is perfect for making phone calls, video conferencing, collaboration, those working from home or office locations, knowledge workers and so much more.

We examine the challenges faced by large enterprises in delivering exceptional experiences for your customers and your employees, and how these challenges impact outcomes. We explore how our platform strategy aligns with your needs, focusing on innovation that’s adaptable, secure, and built to preserve your existing investments. We dive into the latest advancements in Avaya Experience Platform® (AXP) for integrating intelligent orchestration, dynamic routing, and hyper-personalization to create a secure, seamless experience across every channel.

Here are five targeted investments that unlock the power of CX and EX as growth engines.