At Florida State University (FSU), two very different but vital phone applications are made possible by Avaya OneCloud. The main campus, multiple branch campuses and dispersed faculty members – some located around the globe – are empowered to work remotely and in future will be on a unified, integrated communications platform. Closer to home, FSU houses the “Real Time Crime Center” in collaboration with Leon County and its Sherriff’s Department and the Tallahassee Police Department to serve area citizens in times of crisis.

Avaya Infinity is more than an AI-powered orchestration platform—it is a springboard for what's next. Combined with MCP, it gives our enterprise users the tools they need to deliver high-impact business outcomes in real time without proprietary AI lock-in.

The Department of Seine-Saint-Denis in France will be undertaking huge infrastructure projects with global reach and interest over the next few years. To enable its teams to work together, remotely and with partners, the Department conducted extensive testing on several collaboration platforms. After a successful trial period the Department of Seine-Saint-Denis adopted Avaya Spaces for all its employees and saw positive feedback from the first month of use.

VPAT - Avaya Agent Desktop 70 (2015-11-23)