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Nicholls State University Avaya Customer Success Story
https://www.avaya.com/en/documents/cs-nicholls-state-university-cl15788en-bp.pdfAvaya Cloud Office enabled Nicholls State University to digitally transform from 20-year-old server racks to a flexible, all-in-one cloud communications solution.
Avaya Advances Model Context Protocol (MCP) Support for Avaya Infinity, Raising the Bar for its Customers | Avaya Blog
https://www.avaya.com/en/blogs/mcp/Avaya Infinity is more than an AI-powered orchestration platform—it is a springboard for what's next. Combined with MCP, it gives our enterprise users the tools they need to deliver high-impact business outcomes in real time without proprietary AI lock-in.
Contact Center Manager Administration 7.0
https://www.avaya.com/en/documents/vpat---contact-center-manager-administration-70-(2015-11-26).pdfVPAT - Contact Center Manager Administration 70 (2015-11-26)