Avaya's Infinity Rollout Bolsters Cloud, On-prem Options

Avaya users who intend to migrate contact centers to the cloud a few features at a time and those who live in a hybrid on-premises and cloud environment now have a platform that can satisfy both aims.

Named Infinity, Avaya's new platform combines on-premises and cloud workflows, giving users a choice of which functions to migrate to the cloud and which to keep on-premises. Read the full article here.