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MORRISTOWN, NJ – June 26, 2023 – Avaya LLC (“Avaya” or the “Company”), a global leader in customer experience solutions, today announced the appointment of Sagi Dudai, a seasoned product and engineering leader with expertise in large scale, SaaS Enterprise software.
Sagi Dudai is known for his experience as a chief product, technology, and engineering officer, with a proven track record of success driving product and engineering teams to develop innovative, cloud-based enterprise communication solutions. He currently serves as the Chief Product & Engineering Officer at JFrog (NASDAQ: FROG), an end-to-end Software Supply Chain Platform.
Previously, he served as Chief Technology Officer at Vonage where he drove the company’s overall technology vision and strategy, including the development of Vonage’s cloud and API-based enterprise communication solutions. Under Sagi’s leadership, Vonage’s solutions incorporated leading AI-based capabilities centered around conversational AI and relatedly, intelligent routing for the company’s contact center-based solutions. Sagi oversaw the transformation of the company’s technology stack, while integrating several technology acquisitions, in AI and elsewhere, that contributed to driving Vonage’s enterprise communications segment to Annual Recurring Revenues (ARR) more than $1.3 billion. Sagi also served in R&D leadership roles at fring (acquired by Genband), Telmap (acquired by Intel), and Mercury (acquired by Hewlett Packard). He currently serves on the Advisory Board at Bizzabo and is a Mentor at the Tel Aviv University School of Management.
“With our focus on building a market leading customer experience platform – the Avaya Experience Platform – Sagi Dudai will bring critical skills in cloud-based software architectures and invaluable experience running distributed global engineering teams. We are grateful for his help as we accelerate our innovation leadership in customer experience solutions,” said Alan Masarek, Chief Executive Officer, Avaya. “At Vonage, I had a front-row seat to witness Sagi’s product and engineering prowess. He was instrumental in driving Vonage’s success, and we appreciate his willingness to help Avaya in this new chapter of growth. As an accomplished communications industry veteran, Sagi’s addition to Avaya further validates confidence in Avaya’s vision, strategy, and growth opportunity.”
Today’s announcement comes in the wake of previous announcements regarding key industry veterans who have joined Avaya. The company recently announced the hiring of several executives in the c-suite, including Chief Financial Officer, Chief Product Officer and Chief Marketing Officer.
Alex Alias and Julianne Embry
Avaya PR corpcommsteam@avaya.com
Businesses are built by the experiences they provide, and every day, millions of those experiences are delivered by Avaya. Organizations trust Avaya to provide innovative solutions for some of their most important ambitions and challenges, giving them the freedom to engage their customers and employees in ways that deliver the greatest business benefits. Avaya contact center and communications solutions power immersive, personalized, and unforgettable customer experiences that drive business momentum. With the freedom to choose their journey, there’s no limit to the experiences Avaya customers can create. Learn more at https://www.avaya.com.
Cautionary Statement Regarding Forward-Looking Information
Certain statements discussed in this release as well as in other reports, materials and oral statements that the Company releases from time to time to the public constitute “forward-looking statements” within the meaning of the Private Securities Litigation Reform Act of 1995 (the “PSLRA”). Generally, words such as “anticipate,” “estimate,” “expect,” “could,” “intend,” “believe,” “plan,” “target,” “forecast” and similar expressions or the negative thereof are intended to identify forward-looking statements. Such forward-looking statements reflect management’s current expectations, strategic objectives, business prospects, anticipated economic performance and financial condition and other similar matters. Forward-looking statements are inherently uncertain and subject to a variety of assumptions, risks and uncertainties that could cause actual results to differ materially from those anticipated or expected by the management of the Company. Such factors include, but are not limited to: the Company’s ability to maintain relationships with suppliers, customers, employees and other third parties and regulatory authorities; market opportunities may not develop for the Company’s solutions and services in ways that the Company anticipates and the Company may not succeed in developing new innovative solutions and services to keep pace with rapidly changing technology, evolving industry standards and customer preferences; the impact and timing of any cost-savings measures and related local law requirements in various jurisdictions; the effectiveness of the Company’s internal control over financial reporting and disclosure controls and procedures, and the potential for additional material weaknesses in the Company’s internal controls over financial reporting or other potential weaknesses of which the Company is not currently aware or which have not been detected; and the impact of litigation and regulatory proceedings. These statements are not guarantees of future performance and actual events or results may differ significantly from these statements. Actual events or results are subject to significant known and unknown risks, uncertainties and other factors, many of which are beyond the Company’s control. It should be understood that it is not possible to predict or identify all such factors. Given these risks, investors and analysts should not place undue reliance on forward-looking statements. Forward-looking statements speak only as of the date of the document in which they are made. The Company disclaims any obligation or undertaking to provide any updates or revisions to any forward-looking statement as a result of new information, future events or otherwise, except as required by law. These statements constitute the Company’s cautionary statements under the PSLRA.