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Avaya Cloud Office for Microsoft Teams

Our market-leading cloud business phone is the perfect fit for your Teams app.

An easy integration that elevates your calling experience.

Enjoy Avaya’s highly reliable telephony, advanced calling features, and market-leading analytics—all available inside Microsoft Teams

Reliable calling

Avaya Cloud Office has less than six minutes of downtime annually—and it works even when Teams is down.

Advanced capabilities

Get power-user tools like heads-up display, call queue management, and whisper, monitor, and barge.

One number does it all

Call, fax, and send SMS all from one number, accessible within Teams.

Global reach

Connect global offices and distributed teams with coverage in 40+ countries.


Enterprise-level security and compliance keep data protected.

Crystal clear sound

High-quality calls for a better user experience.

Advanced analytics

Robust and shareable analytics, no PowerBI needed, no extra cost.

Even more integrations

Embed Avaya Cloud Office into over 200 other business applications.

Integrate your way.

Businessman having a video conference at his office.

Embedded Dialer

For Microsoft 365 E1 and E3

Add Avaya Cloud Office cloud PBX capabilities—no Teams phone license required.

Woman sitting at her desk and listening to meeting on her wireless earphones, while holding a cup of coffee in her hand

Direct Routing

For Microsoft 365 E5

Avaya Cloud Office works behind the scenes to bring enterprise-grade native calling to Teams.

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