Solutions for today’s enterprise customer experience (CX) and employee experience (EX) challenges.
Full-featured contact center solution.
Secure, dedicated and managed cloud contact center running on Microsoft Azure.
Scalable and advanced contact center-as-a-service.
Collaboration tools, seamlessly integrated into your Avaya portfolio.
Unified video, conferencing, messaging, and more on Microsoft Azure.
Call, meet, message, and more—all in one app.
Integrate collaboration apps with Avaya Communication portfolio.
Cloud-ready pathways that integrate Avaya with third-party APIs.
A full-featured unified comms platform managed on-premises.
Rely on our team of experts to help you get the most from your investment.
Consult with the experts to create your best customer journey.
Explore our complete portfolio of devices for individuals and conference rooms.
Move at your pace with Avaya’s hybrid cloud options.
Deliver effortless experiences for customers and employees at every touchpoint.
Help your contact center run smoothly, no matter where your employees are.
Find an Authorized Avaya Channel Partner in your part of the world.
Build new, innovative communications solutions via Avaya’s open solution platforms.
See our partnerships with leading technology companies for unique and value-adding solutions.
Explore all of the partner types and programs available at Avaya
Sell the Avaya portfolio with benefits, incentives, lead gen, training, and marketing resources.
Transition customers to the cloud fast and on budget, supported by Avaya services and features.
Stay up to date on Avaya's latest news and solutions.
Deliver innovative and complete solutions to your customers.
Get to know Avaya through our blogs. Insights on collaboration, customer experience, AI, digital.
Watch videos and listen to podcasts by topic or just browse what’s new. Interviews, solutions, how-to’s, more.
See inspiring ways companies are using Avaya solutions to change the world of work.
Engage with us in an immersive and interactive experience—on site, virtually, or a combo.
Look at what's new in our world—and how it benefits yours.
Learn about the privacy, compliance, and security inside Avaya solutions.
Review the terms and policies associated with Avaya software and services.
Access a full range of information and assistance for your Avaya solution.
For research and support, access our product documentation resources.
Meet Avaya experts at our events, webinars, expos, conferences and more.
In person or online, gain a full understanding of your Avaya solution and its capabilities.
Communication & Collaboration
Discover collaboration in one click.
Voice & messaging
Join a virtual meeting for hundreds of participants from a browser or app. It’s one stop for file sharing, tracking tasks, meetings and more.
Meet & collaborate
Track performance with easy-to-use, built-in reporting tools or create your own custom dashboards.
Analytics
Work easily with HD-quality cloud calling, messaging, and fax that works the same from any location, on a mobile phone or desktop.
App integration
Work with the tools you already use. We support 100+ integrations, including Salesforce, Office 365, G Suite, and more.
Embrace remote work with the Avaya Collaboration Unit, turn any area into a huddle room, or find the perfect phone.
Extend the same communications capabilities across more than 40 countries worldwide.
Seamlessly add Avaya Cloud Office’s reliable and powerful cloud-based calling to your Microsoft Teams.
Avaya Cloud Office is a cloud-based communications system with enterprise grade voice, video, IM/messaging, meetings, conferencing and collaboration. With Avaya Cloud Office you can easily connect all your workers, whether in the office, mobile, or remote to a single system regardless of their location.
Avaya Cloud Office is available in 15 billing countries:
Subscribe to Avaya Cloud Office in one of the above billing countries and you can extend your global reach to over 40 countries with the Global Office feature. Get the same great all-in-one calling, meeting, and messaging solution, all on a single global bill, in your billing country currency. Plus, you can establish virtual numbers, either local or toll-free, for incoming calls in over 100 countries.
One solution for all your communications needs: No onsite PBX hardware to install or maintain—you use it, we manage it for you. Connect your office, remote, and mobile workers to a single system. Never miss a call. And, collaborate from anywhere on any device.
Yes. Avaya Cloud Office uses encryption to safeguard your day-to-day business communication to ensure secure voice between endpoints on the network, including desk phones, conference phones, and the Avaya Cloud Office mobile app and desktop app.
Customers may have the opportunity to engage in a Proof of Concept. For more details, please contact Avaya Sales.
Avaya Cloud Office delivers a rich set of features for your business communication solution. You’ll get everything you need in one complete system with one low price including voice, video, messaging/IM, online meetings and conferencing, multiple extensions, auto attendant, call forwarding, and more.
Avaya Cloud Office Desktop is the Avaya collaboration app for your desktop PC and Macintosh. This all-in-one application lets you run all your voice calls, and text from a single app. Web and video conferencing are enabled through a clientless web-client that is available anywhere in the world.
Yes. All Avaya Cloud Office customers can use the mobile app at no additional cost. The app provides access to your entire Avaya Cloud Office communication solution. The app is downloadable from the iOS App Store and the Google Play Store.
Your account and phone number are activated immediately, and your phones will arrive in 5-7 business days, depending on the shipping method.
Avaya Cloud Office gives you the ability to create reports with historical call data, such as inbound and outbound call volume, total number of calls, information about missed/answered calls, average calls per day/per user, times, and more.
The Avaya J100 Series IP Phones (J139, J159, J179, J189 and J100 Expansion Module) and the Avaya Conference Phone B199 are supported. More devices are planned, to include additional desk and conference phones.
These courses are available for Avaya Cloud Office Customer Administrators:
64010W – Introducing Avaya Cloud Office Service Web (30 mins)
64020W – Administering Avaya Cloud Office (60-90 mins)