5 Ways Small Businesses Win Big By Moving to the Cloud
The benefits of cloud are clear, but the business case may not be for the local school, legal or medical office, or manufacturer that has already invested in a legacy phone system. If you’re that decision maker teetering the line, consider the value of moving your business forward.
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5 Ways Small Businesses Win Big By Moving Their Communications to the Cloud
The question of whether to move from an on-premises PBX (Private Branch Exchange) to a cloud communication solution can...
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Serving the Everything Customer
Today’s customers present us with a paradox – they want everything, but not all at the same time. Sometimes...
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It’s Time to Compose a Better Home Office Experience
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The Rise of Workstream Collaboration: How COVID-19 Is Spurring the New Future of Work
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Introducing Avaya OneCloud
The few short months I have been at Avaya have been an amazing journey and I am so proud of the critical work of the...
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Now Could Be The Time To Shift Your Contact Center To The Cloud
If you operate an on-premises contact center, you could be in the process of shifting to a cloud-based model or at least...
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Customer Experience
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Not All Cloud Contact Center Solutions Are Created Equal: The Top Three Considerations When Moving to the Cloud
If you operate an on-premises contact center, you’re likely in the process of shifting to a cloud-based model or...
Mike Butts
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A New Post-Pandemic Face of U.S. Healthcare: 4 Technology Predictions
COVID-19 has forever changed the U.S. healthcare system with the acceleration of digital transformation and remote...
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How COVID-19 Forced Health Providers to Rethink the Patient Experience
Health providers struggled when COVID-19 first emerged, and now they are bracing for even more stress on staff and...
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Serving the Everything Customer
Today’s customers present us with a paradox – they want everything, but not all at the same time. Sometimes...
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Envisioning the Future of the Cloud Multiexperience
The COVID-19 pandemic has undoubtedly forced businesses to adapt to new ways of working, collaborating, and...
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Can Chatbots Really Deliver a Better Citizen Experience?
Each year in the United States, the National Association of State Chief Information Officers (NASCIO) surveys 50 state...
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Telling The Avaya Customer Stories
Almost 9 months ago I stood on stage for the first time at Avaya Engage in Phoenix and talked about how only Avaya is...
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Contact Tracing

Work From Anywhere
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4 Things That Need to Happen in 2021 to Fix the Distance Learning Crisis
Where do we begin when discussing the current state of education? Schools quickly pivoted to remote learning in some...
Jenifer Bond
December 30 4 min read

‘Work from Anywhere’ is Here to Stay: Should You Keep Your Current Collaboration Tools?
With 2020 nearly in the rear-view mirror, the many challenges it has thrown are likely to have long term effects, not...
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5 Ways Small Businesses Win Big By Moving Their Communications to the Cloud
The question of whether to move from an on-premises PBX (Private Branch Exchange) to a cloud communication solution can...
December 01 3 min read

It’s Time to Compose a Better Home Office Experience
According to recent Avaya research, businesses are focused on equipping their employees with new tools to enable remote...
November 05 4 min read

The Rise of Workstream Collaboration: How COVID-19 Is Spurring the New Future of Work
We have learned a lot about remote work since the emergence of COVID-19. Most businesses didn’t have contingency...
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NVIDIA AI + Avaya Spaces = The Best Remote Collaboration Solution, Even Better
Video meeting and team collaboration solutions have exploded in 2020 with the onset of COVID-19, and they’ll...
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One Parent’s Thoughts on Crisis Learning and Technology That Can Help
That Gleam in Their Eye Isn’t There As a preschool and special education teacher, my wife has more patience in...
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